[Bush2000]

Yeah, but a Windows Admin employed in a support position certainly should.

Why should any admin have to know the internal design of code for a particular tool? That's simply a ridiculous requirement.

[TechJunkYard]

Why should any admin have to know the internal design of code for a particular tool?

That's not necessary. But (s)he ought to know what's running on a particular server, and how to check that it's running properly before having to call an 800 number. Otherwise, why is (s)he there?