Why should any admin have to know the internal design of code for a particular tool?That's not necessary. But (s)he ought to know what's running on a particular server, and how to check that it's running properly before having to call an 800 number. Otherwise, why is (s)he there?
That's not necessary. But (s)he ought to know what's running on a particular server, and how to check that it's running properly before having to call an 800 number. Otherwise, why is (s)he there?
Ah, but you guys are going farther than that. Read Havoc's original post:
"They don't know why or how things work - just that they have to push button a followed by button b..."
That implies that an admin needs to know the internal functionality of a particular process -- not merely how to run it and check results. Which is nonsense. Businesses hire admins to keep their businesses running. They don't hire them to waste time on things that are beyond the scope of their job functions.