“How would an Uber or Lyft driver know a passenger is a minor when the ride is scheduled?”
He might have a clue when they picked her up.
Actually, I just looked into it.
Both Uber and Lyft have policies against picking up minors who are not in the presence of an adult, so I stand corrected.
This being said, on both of my accounts, and I used these services frequently, there's nowhere when signing up for me to enter my date of birth.
So, yes, the driver was in violation of company policy.