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AT&T outage caused by software update, company says
abc news ^ | Feb 22, 2024 | Max Zahn, Jon Haworth, Josh Margolin, Jack Date, and Luke Barr

Posted on 02/23/2024 11:00:57 AM PST by plain talk

A temporary network disruption that affected AT&T customers in the U.S. Thursday was caused by a software update, the company said.

AT&T told ABC News in a statement ABC News that the outage was not a cyberattack but caused by "the application and execution of an incorrect process used as we were expanding our network."

"We are continuing our assessment of today’s outage to ensure we keep delivering the service that our customers deserve," the statement continued.

The software update went wrong, according to preliminary information from two sources familiar with the situation.

Sources have told ABC News that there was nothing nefarious or malicious about the incident.

(Excerpt) Read more at abcnews.go.com ...


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Software update problem
1 posted on 02/23/2024 11:00:57 AM PST by plain talk
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To: plain talk

Those shortcuts will always get you....


2 posted on 02/23/2024 11:05:01 AM PST by ImJustAnotherOkie
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To: plain talk

AT&T wasn’t the only one... Verizon, T-Mobile - around a dozen smaller carriers all had issues.

And, it wasn’t a solar flare (didn’t affect internet, same electric power sources, same satellites; and the bulk of the recent big flare centered over Africa - NOT the US).


3 posted on 02/23/2024 11:06:26 AM PST by C210N (Mundus vult decipi, ergo decipiatur.)
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To: plain talk

Oops.

L


4 posted on 02/23/2024 11:06:31 AM PST by Lurker ( Peaceful coexistence with the Left is not possible. Stop pretending that it is.)
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To: plain talk

Software updated by AI ? LOL


5 posted on 02/23/2024 11:09:15 AM PST by butlerweave
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To: plain talk

The news yesterday was that it was caused by a massive solar flare (which only affected AT&T).

Now it’s a software update within AT&T.

Seems a bit more likely.


6 posted on 02/23/2024 11:09:21 AM PST by ClearCase_guy
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To: plain talk

I knew this was the type of answer that would be offered. Regardless of what the real cause was.


7 posted on 02/23/2024 11:09:46 AM PST by circlecity
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To: plain talk

It works on my machine, sir.


8 posted on 02/23/2024 11:13:19 AM PST by xoxox
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To: plain talk

DEI in action.


9 posted on 02/23/2024 11:13:25 AM PST by Singermom
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To: C210N
Verizon, T-Mobile - around a dozen smaller carriers all had issues.

Because they were contacting AT&T customers.

10 posted on 02/23/2024 11:14:54 AM PST by NautiNurse (🇺🇸 Bidenomics: "Over a billion three hundred million trillion three hundred million dollars!")
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To: plain talk

GIGO

GARBAGE IN-—GARBAGE OUT


11 posted on 02/23/2024 11:15:53 AM PST by ridesthemiles
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To: plain talk

Oh yeah, sure! Coincidentally happened on the same day as a huge military exercise!


12 posted on 02/23/2024 11:16:41 AM PST by Highest Authority (DemonRats are pure EVIL)
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To: plain talk; usconservative

No slack cut. You’re supposed to have a tested rollback plan, and if everything fails, a disaster recovery plan.


13 posted on 02/23/2024 11:17:45 AM PST by Lazamataz (Laz 2005: "First, we beat the Soviet Union. Then we became them.")
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To: Singermom

“Sources have told ABC News that there was nothing nefarious or malicious about the incident.”

************

Prolly incompetence.


14 posted on 02/23/2024 11:19:15 AM PST by Starboard
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To: plain talk

H1B — you get what you pay for?


15 posted on 02/23/2024 11:21:57 AM PST by omega4412
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To: Lazamataz

Absolutely right.

As they say, if you fail to plan you plan to fail.


16 posted on 02/23/2024 11:22:44 AM PST by Starboard
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To: plain talk

I hate AT&T.


17 posted on 02/23/2024 11:24:43 AM PST by moovova ("The NEXT election is the most important election of our lifetimes!“ LOL...)
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To: xoxox

“It works on my machine, sir.”

Yeah. I live in Alabama and for whatever reason I never lost my AT&T service. So I’m grateful for that.


18 posted on 02/23/2024 11:29:23 AM PST by plain talk
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To: C210N

I am not sure the others really had any issues beyond the normal everyday individualized outages that happen everyday. The media used downdetector.com when the reports started and they saw tens of thousand outages for AT&T and a few hundred for the others and went with that reporting. Note that downdetector is crowdsourced and relies on individuals reporting outages so it is possible that people that were having issues with AT&T reported on the wrong company.

Don’t trust the media.


19 posted on 02/23/2024 11:31:43 AM PST by gunnut
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To: omega4412

That’s probably closer to the truth than anything I’ve heard today


20 posted on 02/23/2024 11:33:37 AM PST by srmanuel
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