“You order what you wanted there instead of mailing the order in and then picked it up there a few days later.”
yeah, but the one in our little town in the 1970’s charged shipping costs anyway ... the last time i tried that was when i ordered a set of cast iron pots, and they tried to charge me shipping costs more than the pots cost ... i told ‘em just to keep ‘em ...
everything sears did was wrong, and Eddie Lampert deliberately drove them into the ground once he bought it, basically raping the company financially and refusing to put a dime into anything in terms of store maintenance ... when they finally closed, their point of sale system, was still the exact same one they first used, which must have been a DOS system running on top of about ten layers of simulators by the end ... towards the end, practically the only store employee that knew how to use it was the store manager ...
[their lifetime warranty hoses were good, but now that they’ve gone bankrupt, i’ll have to be more careful about running them over with the lawnmower ...]
Online shopping has been a factor nationally for more than a decade - malls are closing or are repurposing throughout the entire company. Why schlepp it in an enclosed space filled with Hoi Polloi when all we have to do is ask Alexa to order us anything. This isn’t a blue state/red state thing (like those color categories mean anything as states shift between left and right), it’s just an America thing.