Posted on 12/27/2022 6:04:19 PM PST by ChicagoConservative27
Transportation Secretary Pete Buttigieg said Tuesday on CNN’s “Situation Room” that the government will hold Southwest Airlines accountable as they canceled thousands of flights over a system meltdown.
Buttigieg said, “I conveyed to the CEO our expectation that they are going to go above and beyond to take care of passengers and to address this. They indicated a number of issues that they’re having with systems, legacy systems for managing their schedule and where their crews are, but the bottom line is the rest of the aviation system has been on the road to recovery since the worst days of the storm going into Friday of last week. As of today, as I’m looking at the different airlines, most of them are in the low single digits in terms of cancellation rates, averaging about five percent for all of the other airlines. For Southwest right now, we appear to be north of 70 percent. So their system really has completely melted down. And I made clear that our department will be holding them accountable for their responsibilities to customers, both to get them through this situation and to make sure that this can’t happen again.”
(Excerpt) Read more at breitbart.com ...
Smell a rat too, don’t you?
Yep. My Sat AM flight was cancelled while on the parking shuttle bus, they had two 6ish AM departures, but only one plane and just discovered that at 4AM. They then calmed it was auto-rescheduled on line but the ticket agent admitted they all said that and they hadn’t seen one with a valid reschedule.
I was assured it would take 24-36 hours to get back to normal. They cancelled my rescheduled Tues afternoon flight, claimed it “weather” and won’t show any options to reschedule departure until 5 PM on the the 31st. I gave up and put in a request to cancel the trip, they acknowledged it, yet I just an email reminding me of my apparently still valid return ticket, that would leave TPA at 1 PM, 4 hours before any theoretical flight to TPA would take off.
This embarrassing, uh, person thinks the nanny-State runs everything, including privately-owned airlines.
From what I read, the problem has been brewing for years. As they grew, it was never upgraded to handle the additional flights/routes. It worked, when they weather was nice, However the system was incapable of handling the large number of cancellations they had and couldn’t re-route/schedule crews and places so it had to be done manually. Also, it apparently never tracked crews in real time, it just assumed they were where they should be based on the schedule. Any changes had to be called in, not done on-line, leading to 4-12+ hour hold times for crews trying to get assignments. In at least one case they apparently had a crew to fly, but they system didn’t know it and they were unable to call it in to add them to the flight so it could take off.
Yeah, I just read about the luggage issue. I saw a photo of piles and piles of it in St. Louis. Apparently they are flying planes loaded with luggage and no passengers. What a mess!
I’ve read the current system had no “real time” data on where staff were. They just assumed they went from say Tampa, to Baltimore, to Knoxville, etc. and they only way to report changes/issues was to call if you were out of place. With so many flights delayed/cancelled the crew scheduling call center had 4-12+ hour hold times.
People who gave up and cancelled at their departure airport, were apparently told too bad, were gonna fly you luggage to you destination, sort it and fly it back, no idea when.
Who forced their pilots to take the clot shot or else be fired?
Apparently they didn’t have the crew to handle the people but needed the plane to get to its destinations. I don’t see why they couldn’t unload the passengers’ luggage.
I don’t see how the government can hold them responsible for being disorganized during a nationwide storm.
Their software appears to be poorly designed.
Who is holding these feckwits accountable for our border meltdown?
I ‘HEARD’ that the Southwest problems were due to not having any partnerships with other airlines for rescheduling. The system is called (IIRC) the Hub and Spokes policy. The other airlines were able to schedule some passengers on other airlines that they partner with. Southwest has no ‘partners’ so could not reschedule on other airlines.
IOW, they better start giving more to the democrat party, pronto.
A SW pilot I know says the same thing. The other issue is SW doesn’t have an agreement with other airlines to let them take a passenger if an airline transfer is needed.
I’m pretty sure that since SWA is Texas based that the Xidens have no ethical problem with targeting them.
democrat party led governmwnt is the enemy and probably created the problem in the first place.
When will HE be held accountable?
Hey, Buttplug Boy: go take some maternity leave, you faggot!
Southwest changed from internal IT written systems to Amadeus many years ago for reservations.
Obviously not all of the internal systems changed ...
While WN does not look like a traditional hub and spoke routing system, that is what they have become.
BWI/DCA, DAL, DEN, MCO, MDW, PHX, BNA LGA ... probably several that I am missing. All of these airports have the slots and crew to manage 80+% of the daily load.
As to interlining, please note that it does take more than one airline to want to have an agreement.
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