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Get with the program here. Government employee are scum. If it can fail, they will make sure it will fail. Another poster also said they are having problems with the system. No surprise. Take every opportunity to attack the enemy. Stop being a pussy. Or are you employed by government? By the way I worked my entire career in IT. Turnkey is never turnkey. Configurable rarely meets all the requirements for an organization. Every system is subject to failure.

Never worked in Government and like you spent my entire career in IT deploying routers/switches and voice related products and given your career you should know that regardless of the system, problems with administering the system will happen regardless of the technology.

If the lazy ass government employees are having issues with the system I submit the issues are independent of the technology and the problems would be the same regardless of the system installed

My wife was complaining at dinner last night. Since the building re-model moved dispatch to a new office, her computer setups have been botched. The most egregious is that her Outlook desktop client is not properly configured. She must use a web browser with OWS to access the Outlook mail. Attachments are improperly rendered. She had a double protection order to process last night and half of the first page wouldn't render. The IT support organization hired by the city is clueless. This has been dragging on for months.

Last night I suggested going to Settings->Apps. Find Outlook and see if the "repair" option is accessible. I suspect that might be enough to fix the problem. I have no access to the city system. When I last had to work about that level of support, I was an admin for the Army Corps of Engineers. I had full access to the Active Directory. My daily tasking was around doing security scans checking for vulnerabilities and identifying systems needing the latest patches. 12,000 desktops checked weekly. 1200 servers as well.

Monday evening I renewed my CompTIA Security+. Expiration is now May 20, 2026. Just a few months before my 70th birthday. Good enough.