My brother works there and believe me the job sucks. In the end no one really likes to work for people who have no idea what they are doing. and tell you how to do stuff.
Everyone hates the tax man. Their job hasn’t changed in over 2000 years. Collect as much taxes as you can and keep a portion as your reward for doing your job well. In Roman times, only the tax collector knew how much that Rome required. Now the agents get a bonus for finding “errors” and “omissions” from the tax returns. If the filer appeals the claim and wins, the tax collector doesn’t have to pay it back.
One example was a friend had two women from the state tax collection agency to audit their business. He said the two women were provide with a secure office at their business where they would talk and laugh and cunt up all day for THREE WEEKS. At which time they presented the owners with a bill saying they had underpaid their sales tax by $27,000. The owners objected and appealed the amount and the state eventually settled for $1100. So they paid those 2 women to “work” for 3 weeks to collect $1100 and cost the company a lot of money for the accountants to cross check the claims. So, no body won, not the state, not the company, but you can guarantee that those to tax collectors got a bonus for “finding $27,000 in unpaid taxes”.