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The Covenant Between the Main Street Consumer and Big Corporations Is Collapsing
Townhall.com ^ | February 8, 2022 | Salena Zito

Posted on 02/08/2022 4:53:35 AM PST by Kaslin

PITTSBURGH -- Word travels fast in places like this city's iconic small-business district filled with third- and fourth-generation family-owned businesses, the majority of which are centered on two things: relationships and food.

Relationships and food, but not politics. At least not usually, thank goodness.

The relationships come not just from the generational loyalty of people repeating what their grandparents and parents did, but they also grow here because of robust word of mouth. Relationships also form when someone you trust recommends a business.

And the food here in the Strip District isn't just about the restaurants. It is also the dozens and dozens of old-world epicurean shops representing every ethnic group you can imagine. Each is filled with aromas that entice the curiosity of the shoppers to try something new or embrace the nostalgia of a time long gone but that they long to re-create.

There is only one business here on Penn Avenue that is a franchise establishment. It is called Penzeys Spices. On this Wednesday afternoon, there is a sign on the front door saying the store is closed despite it being early afternoon. A call to the store the next day reveals it hasn't had in-person service "in forever," and when it does, it is inconsistent, but the store would be happy to take a phone order or direct me to its website.

The word that traveled so fast around here was about Penzeys -- on several fronts.

First, customers were tired of not being able to go into the store. When you want to buy a spice, aroma is a big part of that experience and decision. You could see workers in the store, but you could not physically go inside. This was a starkly different experience than customers had at every mom-and-pop store, not just on either side of Penzeys, but up and down the street.

One of the few connectors left in our culture is food and everything that goes into preparing it, beginning with that first sense of smell that inspires a dish. No matter how simple or elaborate a meal is, almost every high or low we experience in life has happened with us surrounded by a meal.

Whether it is the ritual of neighbors and families bringing food to the home of someone who lost a family member or the tradition of the covered-dish casserole dinners in church basements or the backyards filled with neighbors taking turns laboring over a barbecue pit, food not only nourishes us but also brings comfort and reinforces our sense of community and place.

There was a second reason word was spreading about Penzeys, though.

Usually, when we buy our food to make a meal, whether it is at a grocery store or a local farm or farmers market, we don't expect to be lectured about politics. We are all adults, and we all have a level of expectation that store owners' politics may be different than ours. What we don't expect is to be scolded for holding different beliefs.

And we certainly don't expect to be called racists.

Yet that is exactly what Bill Penzey Jr. did in emails to his customers twice over the past month, and it wasn't even subliminal. Penzey sent out a corporate email and posted on his webpage the "Republicans are Racists" weekend special the store held for Martin Luther King Jr. Day.

That was followed just days later by another "All Republicans are Racists" special that begged whatever remaining loyal customers it had -- he admitted in his Facebook post that the store had lost 40,000 of them -- to buy gift cards.

There are several things at play here that deserve deeper exploration. These things really show a lot about the dwindling relationship that consumers have with the men and women who run many of the institutions, corporations and media and entertainment outlets in this country.

It is a covenant that has broken because people like Penzey don't have a cultural connection to their customers. This is not a Democratic or Republican thing. It's an inside-outside thing. Here in Western Pennsylvania, you don't have to be a Republican to have been really turned off by his missive.

There are plenty of people who walk down Penn Avenue who have been Democrats all of their lives but who are married to a Republican, have children who are Republicans or have GOP grandparents, neighbors, friends and co-workers. These Democrats with Republican loved ones are as put off by that blanket accusation of racism as if he had called all Democrats racist.

Because Penzey runs his business hundreds of miles from here, he is culturally disconnected from not only the people who are his customers but also the people who work for him. Fifty years ago, that was a rarity in this country: Most business owners weren't called CEOs, they lived within four miles of their operations, and they often served on local school boards or were ushers in their community churches.

Nowadays, people find themselves using or buying products made in plants in this county that are run by a board of directors who only fly in and out of the facility once a year for a board meeting. These directors don't know their workers, and even worse, they'd barely know their customers if it weren't for focus groups.

Even my most strident Democratic friends loathe when businesses and corporations get mired in politics, especially when they go as far as Penzeys did. A national survey conducted by Scott Rasmussen confirmed as much when it showed that 59% of people, including Democrats, think companies taking political positions "adds to divisiveness" in our country.

This reinforces the inside-outside argument: Most Democrats outside of the larger city centers of wealth, power, major media and Fortune 500 companies are far less ideological than the elites running them.

Conversely, those same elite Democrats and media praised Penzeys behavior in a New Yorker piece in 2018 when he started his anti-Republican corporate activism, writing, "Penzey is a savvy salesman who's figured out how to capitalize on the political outrage of the Trump era and social media's way of amplifying it."

They see Penzey as smart because they share his sentiments. They actually do think anyone who does not agree with them is racist. That -- agreement with them -- is their sole measuring stick.

Which brings us to the final thing to unpack, namely how flippantly and casually liberal activists such as Penzey throw around the word "racist." The word "racist" has become the elites' connective tissue -- it is what holds them together -- and it is tossed out every time they see something with which they disagree.

That is not only ridiculous on its face, but it also dilutes the full assault of true racism.

If almost everything is racist, then nothing is racist -- because your zeal to score political points has made a mockery of the pain it invokes.

What Penzeys did wasn't just insulting. It is dangerous because it continues an elite-think that does true damage to the psyche of our country. Luckily, people from all persuasions seem to be letting him know that his approach isn't the American way.

Last I checked, only two people had "liked" his "Republicans are Racist" post. People have a way of quietly correcting a wrong.


TOPICS: Business/Economy; Culture/Society; Editorial
KEYWORDS: corporations; pennsylvania

1 posted on 02/08/2022 4:53:35 AM PST by Kaslin
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To: Kaslin

The store in jax, fl closed right after he did his political stunt.

I used to shop there a lot and stopped the day i got his political email.

Sad, cause it was a great store.


2 posted on 02/08/2022 5:07:41 AM PST by Recovering Ex-hippie (The 2020 election Trump victory determines the fate f America and Freedom.)
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To: Kaslin

Coca cola genocide games.


3 posted on 02/08/2022 5:10:12 AM PST by Uncle Miltie (Confirm Janice Rogers Brown!)
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To: Kaslin

Which brings us to the final thing to unpack, namely how flippantly and casually liberal activists such as Penzey throw around the word “racist.” The word “racist” has become the elites’ connective tissue — it is what holds them together — and it is tossed out every time they see something with which they disagree.

When leftists aren’t labeling their enemies “racist”, they’re coopting the word “science”, wearing it like a crown.


4 posted on 02/08/2022 5:12:38 AM PST by Flick Lives (The CDC. Brought to you by Pfizer.)
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To: Kaslin

“...Republicans are Racist...”

And now James Carville has taken it another notch where he wants to pass a law that allows him to assault people who are unvaccinated.

See where this is going? The collapse is coming.


5 posted on 02/08/2022 5:14:26 AM PST by Flavious_Maximus (Fauci is a murderer)
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To: Kaslin

Used to buy their spices; leaving a real bad taste in my mouth now.

No more.


6 posted on 02/08/2022 5:17:17 AM PST by _longranger81
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To: Flick Lives

“Science” like men can be women and women can be men, forget that whole XY and XX stuff.


7 posted on 02/08/2022 5:19:02 AM PST by FreedomPoster (Islam delenda est)
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To: Kaslin

Sharing meals is a very human behavior. People gathering and enjoying company is a very social behavior. The left is completely anti-social. We are not human to them. We are just objects to be organized and manipulated.


8 posted on 02/08/2022 5:21:22 AM PST by virgil (The evil that men do lives after them )
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To: FreedomPoster

“Science” has been thrown out and replaced with DEVIANCY by the “Whatever” Generation.


9 posted on 02/08/2022 5:26:12 AM PST by FlingWingFlyer (You can vote your way into socialism but you have to shoot your way out of it.)
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To: Kaslin
Companies don't "go woke" and then "go broke".

It's the other way around. They were "going broke" and "went woke" in a desperate attempt to stem the decline. They'll accuse people of racism, sexism, or anything for that matter, all for the sake of MONEY.

Bill Penzey Jr. is no different than the NBA, NFL, NASCAR, Gillette, Woke-a-Cola, etc. all of which were years into decline before "going woke".

10 posted on 02/08/2022 5:31:21 AM PST by T.B. Yoits
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To: Kaslin
There's a hamburger shack in town...and I mean shack...that's been there for decades. Best darn hamburgers in town. Looks like it started as something like the old outdoor service MacDonald's (no sitdown restaurant). Eventually, it was walled in with glass to create a small sitdown area. It was run by a Greek father...with the son & his wife taking over. We went there a lot when the kids were young. I occasionally go there now when in in the area. It's a special treat. The son still asks about my kids...and my kids are in their thirties now and haven't been to his restaurant in probably 25 years. There's never been a word of politics between the owner and I. (My dry cleaner guy had to run his mouth badmouthing Republicans during the Obama occupation...and I've never been back since that day.)


11 posted on 02/08/2022 5:45:26 AM PST by moovova
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To: Kaslin

Salena Zito, Emerald Robinson, Jack Posbiec, Mollie Hemingway, Julie Kelly, Lara Logan, Jennifer Palmieri, are a few of our truly outstanding conservative reporters.

Do they occasionally get out over their skis? Of course. That’s what taking risks in reporting what no one else will can do. But time and again they get the pulse of America.

UK Daily Mail is pretty good too.


12 posted on 02/08/2022 5:46:19 AM PST by LS ("Castles made of sand, fall in the sea . . . eventually" (Hendrix) )
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To: Kaslin

My favorite example of this is when Cracker Barrell removed all the Duck Dynasty merchandise because of one of the cast members basically quoted the Bible. It took Cracker Barrell about 24 hours to find out their customer base is not a bunch of homosexuals but are, very generally, conservative Christians. They immediately replaced the merchandise.

https://greatriversofhope.wordpress.com/2013/12/23/cracker-barrel-replaces-duck-dynasty-items-after-public-outrage/


13 posted on 02/08/2022 6:11:31 AM PST by suthener ( )
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To: Kaslin; _longranger81; virgil; Daffynition
Except in the use of polling results for evidence, this is a very good article.

One of the few connectors left in our culture is food and everything that goes into preparing it, beginning with that first sense of smell that inspires a dish. No matter how simple or elaborate a meal is, almost every high or low we experience in life has happened with us surrounded by a meal.

Whether it is the ritual of neighbors and families bringing food to the home of someone who lost a family member or the tradition of the covered-dish casserole dinners in church basements or the backyards filled with neighbors taking turns laboring over a barbecue pit, food not only nourishes us but also brings comfort and reinforces our sense of community and place.

About a decade ago, it became obvious to me that Bill Penzey was using the spice catalog as an un-American idealogical-political platform.

It is (or was) a monthly catalog that really played up the family and cultural connections described in the above quote. In each issue, there would be two or three stories featuring Penzeys customers and how they used the spices in their lives.

At first it seemed like a simple, effective marketing strategy. Typical themes were grandparents hosting big family get-togethers, or mothers baking with their little ones. Or small business owners who had been inspired to open a bakery or other food-related business. The sense was of old-fashioned, wholesome Americana in a true melting pot glory.

The recipes contained within were also outstanding. They weren't just delicious -- they didn't require obscure ingredients or complicated techniques. I saved many of them.

Honoring school teachers was always a running campaign, with holiday gift sets designed toward their recognition. Okay. It's been a thing for a while in the broader culture; nothing particularly strange about that.

But then...

I began to notice that one of the articles per issue would have certain collectivist overtones -- gushings over customers doing community-oriented service, like cooking for this or that "disdvantaged" group or starting up community gardens in "low-income" neighborhoods. The highlighted families also became less traditional by the month.

Plausible deniability, but the activist, social welfare and diversity storylines were edging out Grandma and the treasures tucked inside of her beloved cookie jar.

I thus questioned if Bill Penzey were a real person, or merely a company-invented personification intended to push a certain narrative while pretending to be human.

Next, logically, I wondered how long before a family of the "love wins" persuation would be sneaked in there. You know, just another loving couple with their food traditions and celebrations.

In the very next catalog.

Ulterior, devious motives slither under the front porch waiting for the door to be left open just a crack.

Penzeys was dead to me.

Gone...

14 posted on 02/08/2022 6:46:38 AM PST by Ezekiel ("Come fly with US". Ingenuity -- because the Son of David begins with Mars.)
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To: Kaslin

I’m building a 40’ boat and almost daily I have to go to the store and get something. I get to a certain intersection not far from my house and I have the option to go left to Ace’s or go right to Home Depot or Lowe’s.

About 1/3 % of the time Ace just doesn’t have what I need and that makes the decision about going left to Ace or right to Home Depot.

But, if Ace has it, I decided long ago to give the business to Ace NOT because H.D. is woke (don’t recall seeing they are) but because I believe that “all things considered” America is better off with small locally owned stores even WITH the higher prices.


15 posted on 02/08/2022 7:57:26 AM PST by Cen-Tejas
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To: LS

Gabriella Hoffman is another young conservative writer/social media reporter who is one to read/watch. Not a firebrand, but good on freedom, self-reliance and outdoors/fishing.


16 posted on 02/08/2022 8:24:56 AM PST by kristinn (Serving ten to life in paradise)
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