My bank put a suspected fraud hold on my credit cards while I was traveling. I tried to rent a car from Hertz at the airport but the card was declined due to that. Even after I unblocked it with my bank and explained the situation to Hertz they still wouldn’t rent to me. That was the last time I tried to rent with them. LOL.
One of my buds learned to record everything on the entire car on his phone before renting. Where did he learn this? HERTZ. Every small “dent” or “scratch” or “dirt” they charged him. On the actual contract, if anything happens if you return it overnight, it is your problem. So if someone steals the catalytic converter overnight while parked, you are responsible. Effing Hertz.