“… don’t have a problem using a phone voice recognition system, and neither do the majority of Americans.”
LOL!
Next you’ll be telling me most people like telemarketers and robocalls!
Didn’t say they liked them. Just pointing out that in my retry much every study I’ve ever seen, something between 80-90% of those tested could use a standard voice menu system just fine.
Er, “in my retry” should be “pretty”.
Anyway, yeah, most people can navigate it just fine.