Not unless they required it. He should have checked, but there’s no need to grovel.
"Face mask now required at Mayo Clinic and Mayo Clinic Health System Mayo Clinic and Mayo Clinic Health System are requiring all staff, patients and visitors to wear a face covering or mask to slow the spread of COVID-19. Please bring your own face mask or covering to wear while at one of our facilities. A limited amount of face masks may be available to patients and visitors. Remember, visitor restrictions are still in effect. Consult the "Visitor Restrictions" section lower on this page for more details. "