I saw this issue at a few places recently. This grocery store I went to last week had a problem with one of the registers. I got to where i swiped my credit card after scanning all items, and then the machine locked up. I had to wait for a person who then took me to a different register to re scan all my items. A normally 1 minute or less transaction ended up taking over 10 minutes.
It’s ridiculous.
I got no problem with technology.
But how about having it actually work well before rolling it out?
To be honest, I like having a cashier take care of it.
Are prices being slashed because of the companies’ savings?
I’ll bet no.