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Text to 911: What You Need To Know [having an SMS msg as an 'Emergency/911 call' with GPS]
FCC [fcc.gov] ^ | 6-Jan-2020

Posted on 02/22/2020 4:43:02 AM PST by topher

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because voice calls to 911 provide more information to 911 call centers, you should always make a voice call to 911 during an emergency whenever possible.

Text-to-911 is only currently available in certain locations. The FCC encourages emergency call centers to begin accepting texts, but it is up to each call center to decide the particular method in which to implement and deploy text-to-911 technology.

FCC rules require all wireless carriers and other providers of text messaging applications in the United States to deliver emergency texts to call centers that request them. If a call center requests text-to-911 service, text messaging providers must deliver the service in that area within six months.

To check to see if the 911 call center in your area supports text-to-911, download our list of areas supporting available service (updated monthly). But even in areas where call centers accept text-to-911, existing voice-based 911 service is still the most reliable and preferred method of contact.

How to contact 911

If you use a wireless phone or other type of mobile device, make sure to do the following in an emergency:

o Always contact 911 by making a voice call, if you can.

o If you are deaf, hard of hearing or speech disabled, and text-to-911 is not available, use a TTY or a telecommunications relay service, if possible.

Bounce-back messages

If you attempt to send a text to 911 where the service is not yet available, FCC rules require all wireless carriers and other text messaging providers to send an automatic "bounce-back" message that will advise you to contact emergency services by another means, such as making a voice call or using telecommunications relay service. Bounce-back messages are intended to minimize your risk of mistakenly believing that a text to 911 has been transmitted to an emergency call center when it has not.

Which service providers are not required to support text-to-911?

o The FCC's text-to-911 rules do not apply to text messaging applications that do not support texting to and from U.S. phone numbers.

o Text messaging apps that only support texting with other app users or texting via social media are not required to support text-to-911.

For more information

To learn more about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website at www.fcc.gov/disability.

Print Out

Link to PDF for printing - Text to 911: What You Need To Know PDF Document


TOPICS: Government; Miscellaneous
KEYWORDS: 911assms; sms911
If the CAPABILITY to send an SMS message as a 911 call, then your call will be put in a queue, since it is data.

It would require SMS 911/Emergency Operators.

One clear advantage is that the GPS could be sent with the SMS message, and the possibility of 'tracking' the device for an emergency (automobile).

1 posted on 02/22/2020 4:43:02 AM PST by topher
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To: topher
The document above lists the current capability for 'Text to 911 call'.

In some emergencies, the 911 operator may be busy.

Having an SMS message has the ability to put the 'data' in a queue (not lose the call). There is also the ability to have GPS and possibly GPS tracking a 'moving situation'.

The capability may be needed with pandemics like the flu or some emergency such as a hurricane or an earthquake.

2 posted on 02/22/2020 4:46:15 AM PST by topher (Pray, Hope, and Don't Worry - St. Padre Pio of Pietrelcina, Italy)
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To: topher

Ping


3 posted on 02/22/2020 4:52:14 AM PST by Lowell1775
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To: topher

When I was working on logging trucks in areas with poor to no service you could get a text through but not a call a lot of times.


4 posted on 02/22/2020 4:54:49 AM PST by Lurkina.n.Learnin (If you want a definition of "bullying" just watch the Democrats in the Senate)
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To: topher

More recent 911 dispatch systems have had this capability installed for some time. It’s in queue with the regular 911 calls (yes, in larger cities, 911 goes to a call queue).


5 posted on 02/22/2020 5:00:20 AM PST by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: topher
In cases of some emergencies or disasters, this might be a good way to get the 'word out'.

With 'google translate', one would not need to speak another language, but use the 'translator'.

Examples where this might be needed:

Earthquake
Hurricane
Pandemic such as flu outbreak with an overwhelming number of sick people
Democratic Primary/Caucus (humor/sarcasm)

6 posted on 02/22/2020 5:01:39 AM PST by topher (Pray, Hope, and Don't Worry - St. Padre Pio of Pietrelcina, Italy)
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To: Lurkina.n.Learnin

Yeah. Some places around here you can’t even send or receive a text. Deep canyons and high mountains. Exactly the places where you would most likely get into trouble.


7 posted on 02/22/2020 5:03:06 AM PST by HighSierra5
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To: HighSierra5

That’s why people who end up in such areas use something like the Spot emergency satcom transceiver.

https://www.findmespot.com/en-us/

If it can see the sky, it can usually get word out.


8 posted on 02/22/2020 5:07:10 AM PST by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: topher
Democratic Primary/Caucus (humor/sarcasm)

So the Text-to-911 feature includes a bullshit detector? LOL!

9 posted on 02/22/2020 5:41:13 AM PST by blu (Bagster-s ping on the side)
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To: blu

I just added that as a bit of humor after the Iowa Caucus....


10 posted on 02/23/2020 4:43:58 PM PST by topher (Pray, Hope, and Don't Worry - St. Padre Pio of Pietrelcina, Italy)
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