More brick and mortar stores going to “order online and pick it up” and “free home delivery”
No chance of theft (aside from CC fraud).
This will make the store into a show room, with one example of each and a kiosk to place your order. Then have it come out from the stock room all paid for,
Give a couple years before UPS trucks start getting robbed.
Yes! In the olden days, a customer would go to the front desk of the general store and present the clerk with a shopping list, the clerk would go to the shelves and pick the items and bring them to the front desk for the customer to purchase.
Customers didn’t prowl the store, the clerk knew exactly where everything was located and was much quicker than any customer could ever be.
The down side was there wasn’t much in the way of impulse buying, but who had excess cash anyway?
Piggly Wiggly got the customers herded into a serpentine path that went by every shelf and product, that boosted sales in a time when Godly customers remembered ‘Thou shall not steal’.
Then customers were finally trained to use a shopping cart and it was off to the races!
“More brick and mortar stores going to “order online and pick it up” and “free home delivery”
No chance of theft (aside from CC fraud).”
You’re forgetting the theft off people’s porches. The retailer and shipper have to cover that if it was left on the porch.
There were a number of attempts at this business model. The most notable was Service Merchandise:
https://en.wikipedia.org/wiki/Service_Merchandise?wprov=sfti1