Posted on 05/01/2019 11:30:15 AM PDT by matt04
A few years ago, Marriott debuted a new app at hotels in five cities that was supposed to save housekeepers time by telling them which rooms to clean. It was a disaster.
Housekeepers ended up yo-yoing between rooms on different floors, ignoring messy rooms just down the hall. If anything, the cleaners felt that the app made them less efficient, and they worried about being disciplined by their bosses for failing to finish their work on time. A wild-goose chase is how Rachel Gumpert, a spokeswoman for Unite Here, the labor union that represents Marriotts housekeepers, describes the episode.
Several months after the union became aware of the problems the app was causing, Marriotts hotel workers went on strike, partly because of new technologies like the housekeeping app. In December, after intense negotiations, the hotel workers won a remarkable concessiona new contract that requires management to tell them 150 days in advance about new technology so they can raise any concerns.
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In the retail industry, software for scheduling employee hours is a big sticking point, says Carrie Gleason, who directs the Fair Workweek Initiative at the advocacy group The Center for Popular Democracy. The technology weighs the hours when stores are expected to be busy or empty to schedule workers, creating a so-called just-in-time workforce.
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In reaction, some unions representing retail workers have recently negotiated contracts that spell out how management can use scheduling software, to avoid disrupting the lives of employees. One example is a 2014 contract between the United Food and Commercial Workers Local 5 and retail firm Macys that requires advance notice to workers about their schedules and any changes to them.
(Excerpt) Read more at fortune.com ...
Your warm and friendly Feds pays medical providers now, not the patient. The Feds is the customer. The customer is always right.
The patient is just a widget in the process.
The hotels should just use the camera installed in every room to peek in to see if the room needs cleaning or the filming of the occupants fooling around should get uploaded to youtube....
Then Macy’s will have to pay their worker’s more per hour.
I was a cashier for Walmart and faced the same issue. At $9.25 an hour I was required to end work one day at 12:30 am when Walmart closed and start at 6 am the next day when Walmart opened. The issue was that anyone who walked in the door at 12am was allowed to shop as long as they wanted and since I was the only cashier on shift I had to work sometimes leaving after 1 am instead of the 12:30 am I was supposed to. That gave me five hours in between shifts.
How long with unemployment as low at it is will Walmart be able to get cashiers willing to put with that kind of scheduling which was all done electronically?
Answer: I quit. And I doubt Walmart was very successful after I left.
Just look at the Trucking Industry to see the effect of Unions - If it wasn’t for UPS, the Membership would be down to less than 500,000. Union Trucking companies [NEMF] are closing while private drivers are picking up the work. The Teamsters will be down to nothing in the next 10 years.
As one who is both a business analyst and a programmer, I do believe that one should be both, trying to separate the roles is a disaster waiting to happen, too much gets lost in the “hand off”.
“Heads Down” coders should go the way of the “Dodo Bird”
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