Just make sure you don’t mistake an Indian accent for a Pakistani accent. I keep making that mistake and they get really upset.
I think these perps are from India though.
I had a dell concierge account and the “helpers” were all in India. I discovered to my chagrin that the assistance was basically worthless. I think Dell dropped the service because it was just bad.
However, the helpers still had all the old client info and phone numbers and it was them making the calls claiming to be Microsoft.