[ConservativeWarrior]

“...customers expecting to be greeted by a smiling face will instead be welcomed by...”

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Let’s be honest. Unless you’re at Chic Fil A, you’re not being greeted by a smile.

Next, replace the burger flippers.

[Cronos]

That should be relatively easy to do at a McD’s — at a Sbuway I think it would be more difficult and very very difficult at gourmet restaurants

[Sgt_Schultze]

Chick Fil A's mobile app is as awesome as their in-store service. You order on your phone, when you get to the store, you click "I'm here" and either go in or they will bring it out. No line inside or wrapping around the building.

With Chick Fil A, you never have to worry if a sullen food preparer has washed their hands or has spit in your food. I will always favor them over any other fast food enterprise. Plus, they make really great food!

[steve86]

“Let’s be honest. Unless you’re at Chic Fil A, you’re not being greeted by a smile.”

Actually, the McDonalds employees at my local franchise restaurants go a little overboard with the greeting hospitality, IMO, as they are told to do. I wish they’d tone it down a little.