I like Kaiser Permanente
For years I heard nothing but bad things about Kaiser. Surgeries that went wrong, medical malpractice, bad practices etc. Decades ago my sister had a surgery. For several years after, she complained of pain. Kaiser doctors told her it was all in her head. After complaining to a fifth doctor, they finally x-rayed her and discovered they left a medical instrument inside of her. Oops. Anyway, that was the past.
Last year I switched to Kaiser Permanente. Because my employer dropped the plan I had, and a couple Kaiser hospitals are close to my home. I've been surprised at how good the plan and the service is. Kaiser must have worked hard on improving their image, because I've been happy with how they have treated me over the last year. Now I like Kaiser.