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To: dangerdoc
There are multiple law suits alleging that Apple employees have been recommending that the older phones be replaced rather than informing customers that a battery replacement would fix the slow downs.

There are currently three lawsuits requesting class status on this supposed "admission" by Apple to "slowing down older iPhones" which is a mischaracterization of what Apple actually stated. One suit asserts that the plaintiff(s) were told they had to buy a new iPhone as a solution to the problem. That is a mere assertion, yet to be proved one way or the other, and it is factuallyi true in that a new device is "one" of the solutions to the problems. However, the question remains is it the only solution they were offered?

I know that when I have talked to Apple tech support for clients with such a problem, that has been ONE of the proposed solutions along with replacing the battery, resetting the device, restoring the system software, and several other options to try. It was NEVER the first option, in fact, it is usually the last option they suggest.

60 posted on 12/23/2017 6:50:47 PM PST by Swordmaker (My pistol self-identifies as an iPad, so you must accept it in gun-free zones, you racist, bigot!)
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To: Swordmaker

Killjoy.


62 posted on 12/23/2017 7:10:54 PM PST by Balding_Eagle ( The Great Wall of Trump ---- 100% sealing of the border. Coming soon.)
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