The events follow a backtrack from Dunkin spokeswoman Michelle King, who said that the stores layout is to blame, since it has two register areas, one of which is not regularly staffed. Sergeants Benevolent Association boss Ed Mullins decried that explanation as an insult, telling the Post: Basically, Dunkin Donuts is saying that the two officers in the store were too stupid to know where to order while every other customer came in and knew where to order.
Two plainclothes NYPD officers with visible badges claimed they were denied service last week for being police officers at the store at 1993 Atlantic Avenue. A store manager then disputed the account, saying the police simply werent standing in the right place to order. But the officers say the clerk explicitly told them, I dont serve cops.
https://ny.eater.com/2017/8/7/16106420/nypd-boycott-dunkin-donuts-discrimination