It’s been some years since I left Wheeling (’75) but I know exactly where she’s talking about. That on ramp from Washington Ave is virtually the same as the off ramp which puts you on National Road. I used to run that route. As in “run” in sneakers when I was in my early 20s.
Looks like a bad interchange to me. Not sure what the solution is since I don't live there. My original solution was to find a different route. Another solution might be to travel a bit earlier or later when traffic isn't so bad. Government agencies aren't going to solve her complaint any time soon.