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Airline execs get called to D.C. to talk about their bad customer service
GoMN.com ^ | May 3, 2017 | Shaymus McLaughlin

Posted on 05/03/2017 1:34:45 PM PDT by LouieFisk

Full title:"Airline execs get called to D.C. to talk about their bad customer service"

It turns out high-profile stories about customers being mistreated – like having police drag a bloodied doctor from a flight and an airline employee yelling at a passenger to hit him – get the attention of U.S. lawmakers.

Top execs from the airline industry got to sit in front of U.S. House lawmakers for hours Tuesday, answering questions about “airline customer service issues,” as the agenda so wonderfully understates.

The oversight hearing was being held by the House Transportation and Infrastructure Committee, which two of Minnesota’s U.S. congressmen are a part of.

Republican Jason Lewis and Democrat Rick Nolan both were involved in the hearing.

(Excerpt) Read more at gomn.com ...


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Front Page News; Government; Miscellaneous; News/Current Events; Philosophy; Politics/Elections; US: Minnesota
KEYWORDS: airline; customer; execs; service
Sure , they have a lot to answer for, but talking to Congress-critters is cruel and unusual punishment.
1 posted on 05/03/2017 1:34:45 PM PDT by LouieFisk
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To: LouieFisk

I watched some of the “highlights” of this dog and pony show.

It was just a photo op chance for the low-life Congresscritters to say “look! I am beating up the airlines on your behalf! Re-elect my worthless @ss!” It acoomplished little.


2 posted on 05/03/2017 1:41:38 PM PDT by Zarro (Oh, we don't call them the "MSM" any longer; they are now the "Basket of Detestables")
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To: Zarro

Yup, political kabuki BS.


3 posted on 05/03/2017 1:52:04 PM PDT by LouieFisk
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To: Zarro

Yeah, the Congress and Airline “executives,” two turds from the same puch bowl.

I think we should have a national referendum on just what Congress is “allowed” to investigate. And when they do, they should be mandated to provide an executive summary of what they actually accomplished for their constituents. When I look as some of the recent examples of “Congressional Investigations” I want to puke.


4 posted on 05/03/2017 1:53:41 PM PDT by vette6387
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To: vette6387

In the meantime they will reduce leg room and miniaturize bath rooms just to please travelers even more.


5 posted on 05/03/2017 2:03:06 PM PDT by Oldexpat
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To: LouieFisk

Absolutely.

Now, we just need “stars” from Hollywood and “rappers” to “testify” about a few more things.

What a pathetic joke.


6 posted on 05/03/2017 2:09:47 PM PDT by SaveFerris (Hebrews 13:2 Do not forget to entertain strangers, for ... some have unwittingly entertained angels)
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To: Oldexpat

“In the meantime they will reduce leg room and miniaturize bath rooms just to please travelers even more.”

Just what I was thinking. The one-in-a-million SCREWBALL gets all the attention of Congress, while the REAL TORTURE that every coach traveler faces is simply IGNORED.


7 posted on 05/03/2017 2:12:41 PM PDT by BobL (In Honor of the NeverTrumpers, I declare myself as FR's first 'Imitation NeverTrumper')
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To: SaveFerris

Yeah, if it would actually accomplishing anything other execs/celebs/whatever and politicos enjoying a back-patting circle, it would be worth the time.


8 posted on 05/03/2017 2:36:42 PM PDT by LouieFisk
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