[Blue Jays]

"...Because, The Government!..."

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This new breed of bootlicking, holster-sniffing, and subservient FReepers are puzzling to me, too.

[House Atreides]

“This new breed of bootlicking, hpolster-sniffing, and subservient FReepers are puzzling to me, too.”
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The new breed of FReepers who totally lack common sense and belief in individual responsibility are puzzling to me.

[Fantasywriter]

Thanks for the ping. The guy had an emergency, but it was a non-threatening one. It called to mind a passage from the United CEO’s carefully crafted letter, ‘What Went Wrong?’:

‘It happened because our corporate policies were placed ahead of our shared values. Our procedures got in the way of our employees doing what they know is right.’

In this case, would a modicum of patience and circumspection have harmed Delta? Would it have benefited the passenger? There are the rigid rules, and then there’s common sense.