That they let him back on the plane to continue his way home should put everyone involved in peril of a very expensive lawsuit.
Icing on the cake may be the CEO’s statements, who was duplicitous when defending his employees in one statement and apologizing for what happened in another.,
That said, I understand they offered $1,000 to rebook.
I would have asked for hotel, free meal and coupons, as they usually give me all of them...
And if I found out it was for some employees and I was being asked by name to rebook, I would have pressed pretty hard....
I usually get a boat load of goodies.
I was on a jury where the city of Seattle was being sued for injuries to a two year old that fell from the top of an 8 foot slide in a city playground. The surface under the slide was asphalt.
I was one of the jurors who said, from the beginning, that you are supposed to watch your kids and this WAS in the big kids’ area. The inattentive baby sitter was the problem, not the city. And I was the driving force behind the verdict.
And the city won.
However, when I talked to the City attorney after the case was done he said to me, “Don’t worry. We’re gonna get that fixed.”
I told him he just admitted responsibility and such a statement during the trial would have reversed my decision.
Allow me to clarify:
The beaten passenger was unconscious when they got him off the plane. The beaters left him in the hallway thingy to get a gurney or wheelchair. He came to and none of the beaters were around. He then made his way back onto the plane, which still had its door open.
Nobody "let him back on the plane".
Fooled you!
"We sought volunteers and then followed our involuntary denial of boarding process (including offering up to $1,000 in compensation)," Munoz wrote.They followed "the process" which included offering compensation "up to" $1000. not that they actually offered the sum. It's all about "the process"