“But in HF you didnt have one programmed sales Associate after another nagging you to buy an extended warranty”
HFT does plenty of nagging to buy an extended warranty or join their sales club when you check out.
Unlike Sears they only ask at checkout. They don’t have sales drones following you around asking if you want to buy the extended warranty every 5 minutes in an incessant cycle. I went into Sears one day and had three associates taking turns trying to sell me the extended warranty plans in a tag-team fashion.
On Craftsman hand tools.
That already had a lifetime warranty.