I had to break down and tell her what was happening even through I didn't want to upset her. She has Lupus and she gets really upset easily. I kept telling her I would take care of it not to worry. Keep the gifts and don't return. I didn't want her to worry about postage money or getting out in her cold weather. She eventually got to keep everything. She donated to a cancer center the extra sweaters and books to a local church.
Oh wow! Just unbelievable so many errors can take place. I’m so glad you won out. I agree with you about maintaining detailed records.
My recent experience was the reverse of yours, I knew I paid for one item and felt the others needed to be returned. I had a person say I should have kept them for Christmas presents!!! No... I don’t think giving “technically” stolen items in the name of Christ is something I’d care to do!