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Why Restaurant Automation Is on the Menu
Wall St Journal ^ | March 24, 2016 | Andy Puzder

Posted on 03/25/2016 11:17:04 AM PDT by TroutStalker

Consumer preferences, reduced technology costs and government policies that increase labor costs are driving a trend toward automation in the restaurant business. If you make something more convenient and less expensive, it tends to catch on.

As recently as the 1960s, gas-station employees would rush to fill your car’s tank, wash the windows, check the oil and put air in the tires. Telephone operators made your long-distance calls and bank tellers cashed your checks. Those jobs now are either gone or greatly diminished.

Today, we reduce jobs whenever we shop on Amazon instead of our local retail outlet, use an Uber app rather than calling a cab dispatcher, order a pizza online, use an airport kiosk to print boarding passes, or scan groceries. Each of these changes in behavior has increased convenience and reduced labor costs—and competitive businesses pass the savings to their customers.

In the restaurant business, the increasing impact of technology doesn’t mean that a robot will soon roll up to your table and say, “Hi, I’m Trudi4783. I’ll be your automated server today.” But technology can replace certain functions. Touch screens are already transforming the way food is ordered in many restaurants.

(Excerpt) Read more at wsj.com ...


TOPICS: Business/Economy; Government; News/Current Events
KEYWORDS: 15dollars; automation; carlsjr; minimumwage; robots
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Mr. Puzder is the chief executive officer of CKE Restaurants [Carl’s Jr. and Hardee’s].

It isn’t a coincidence that this concept arose in San Francisco, which for years has had one of the country’s highest minimum wages and some of the nation’s most business-burdening labor regulations. The result: Since the recession ended, median family income in San Francisco has increased to about $78,000 from $70,000, but the poverty rate increased to 13.3% from 11.5%. So some in San Francisco are making more money, but more people are living in poverty. Why?

1 posted on 03/25/2016 11:17:04 AM PDT by TroutStalker
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To: TroutStalker

You might be safer in San Francisco if your hamburger was made by a robot....


2 posted on 03/25/2016 11:19:08 AM PDT by EagleUSA
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To: TroutStalker

Automation doesn’t demand $15 an hour, call in sick constantly, and you don’t have to do the diversity tango and risk getting sued because you didn’t hire the right color machine.


3 posted on 03/25/2016 11:20:35 AM PDT by TheGipperWasRight
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To: TroutStalker
RE:”Why Restaurant Automation Is on the Menu”

Given that Trump is going to save American jobs from immigrants and trade (from US buying foreign made goods) isn't he calling for bans on automation the next logical step.

Doesn't automation ‘steal jobs’?


4 posted on 03/25/2016 11:25:39 AM PDT by sickoflibs (Trumpetir :"He could go on a shooting spree downtown and I would still worship him"')
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To: TroutStalker

In the mid 60s, it cost me a $10 roll of quarters to call my g/f and talk for 30 minutes, at a time when I was only making about $100 per month (Military).


5 posted on 03/25/2016 11:25:47 AM PDT by Graybeard58
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To: TroutStalker

I know an engineer who took a job in 2006 to help develop a fully automated burger cooking station. He was sworn to secrecy and was made to sign multiple nondisclosure agreements. (but I know his client uses a pretty redhead in their ads)

He held the job for a few years, but the system was never implemented. A combination of technical problems and increasing fears by the client that they’d become the target of left-wing protests, boycotts, and threats from politicians once word got out.


6 posted on 03/25/2016 11:25:56 AM PDT by Buckeye McFrog
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To: TroutStalker

As long as the automaton doesnt have green or purple hair and poorly done tatoos all over.


7 posted on 03/25/2016 11:26:29 AM PDT by Joe Boucher (Arrest Hillary and charge the bitch.)
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To: TroutStalker

And maybe the robot will remember not to put onions on my damn burger.


8 posted on 03/25/2016 11:26:50 AM PDT by Durbin
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To: TroutStalker

Does anybody remember the “Automat” cafeterias in Manhattan in the 50’s? They gave the illusion of automation, as workers placed dishes behind glass-front doors that you could open with coins. I was very young then, and I thought it was the coolest thing.

Now, maybe the automation will be less of an illusion.

Sadly, Marx projected that it would be possible for capital improvement and accumulation to make most workers superfluous. He may have been right in this, although his “solution” of common ownership by “the workers” was insane.


9 posted on 03/25/2016 11:27:41 AM PDT by Pearls Before Swine (The would-be Empress has no clothes. My eyes!)
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To: sickoflibs

AI is rapidly and breathtakingly becoming a reality. Soon, we shall have NO JOBS. Not in STEM, not in business, not in law, not in law enforcement, medicine.... name a field.

What happens when there are NO JOBS AT ALL.


10 posted on 03/25/2016 11:28:06 AM PDT by Lazamataz (Islam is rabies. Anyone infected needs to be put down like a dog.)
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To: Durbin

The other day at McDonalds I was given two fish sandwiches with the word “PLAIN” clearly printed on strips attached to the boxes in 36 point type.

Both sandwiches inside had cheese and tartar.


11 posted on 03/25/2016 11:28:42 AM PDT by Buckeye McFrog
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To: TroutStalker

Because America has to be flushed down the tubes to make the world safe for globalism. C’mon, just about the only jobs we have left is serving each other cheeseburgers. Next thing you know, we’ll have robot greeters at WalMart.


12 posted on 03/25/2016 11:28:57 AM PDT by Jim Robinson (Resistance to tyrants is obedience to God!)
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To: TroutStalker

we reduce jobs whenever we shop on Amazon instead of our local retail outlet, use an Uber app rather than calling a cab dispatcher, order a pizza online, use an airport kiosk to print boarding passes, or scan groceries. Each of these changes in behavior has increased convenience and reduced labor costs

All in an effort to allow Bankers to extract a percentage of Every Dollar Spent, DEN OF VIPERS.

Identity theft and credit card theft are the same as pregnancy, Abstinence works every time it is tried.


13 posted on 03/25/2016 11:28:58 AM PDT by eyeamok
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To: Buckeye McFrog

Why do I think that invention may be taken out of mothballs, sooner rather than later?


14 posted on 03/25/2016 11:29:03 AM PDT by bigredkitty1 (March 5,2010. Rest in peace, sweet boy. I will miss you, Big Red.)
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To: TroutStalker

One of the reasons for the poverty rate is....Disability. Obama has disabled more people than our largest war. The number of people the Disability doubled under Obama.

You get an SSI check and work under the table for someone.


15 posted on 03/25/2016 11:30:04 AM PDT by AppyPappy (If you really want to irritate someone, point out something obvious they are trying hard to ignore.)
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To: Lazamataz
What happens when there are NO JOBS AT ALL.

The pressures on the government to redistribute wealth and income will become irresistible.


16 posted on 03/25/2016 11:30:09 AM PDT by Buckeye McFrog
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To: Buckeye McFrog

I wonder if the “world’s oldest profession” will be automated?


17 posted on 03/25/2016 11:30:57 AM PDT by central_va (I won't be reconstructed and I do not give a damn.)
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To: TroutStalker
Yeah, I got a note from a robot the other day: "Mr. Drill, welcome to Auto-Burger! I just spit in yer food."

Dang it.

18 posted on 03/25/2016 11:31:03 AM PDT by Billthedrill
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To: central_va
I wonder if the “world’s oldest profession” will be automated?

Google "sex with robots". They're working on it. Will probably happen before the fully automated fast food joint.


19 posted on 03/25/2016 11:33:00 AM PDT by Buckeye McFrog
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To: TheGipperWasRight

In addition, your order in the King’s English need not be misinterpreted by someone of Latino descent or by someone who is unable or unwilling to use the King’s English and therefore the chances of your order being COMPLETELY WRONG drop drastically with no need for corporate to spend millions on training the untrainable.


20 posted on 03/25/2016 11:33:20 AM PDT by relictele (Principiis obsta & Finem respice - Resist The Beginnings & Consider The Ends.)
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