For purposes of this statement, we will refer to Trump University, which is how it is most often referred to in news stories. There is only one BBB Business Review for Trump University, and we noted the name change to Trump Entrepreneur Initiative when it was brought to our attention by the company.
1. BBB did not send a document of any kind to the Republican debate site last Thursday evening. The document presented to debate moderators did not come from BBB that night.
2. Trump University does not currently have an A rating with BBB. The BBB Business Review for this company has continually been “No Rating” since September 2015. Prior to that, it fluctuated between D- and A+.
3. The document posted on social media on Thursday night was not a current BBB Business Review of Trump University. It appeared to be part of a Business Review from 2014.
4. BBB ratings are based on information we obtain about a business, including complaints received from the public. The reporting period is three years. Detailed information about BBB ratings is available on all 5.3 million Business Reviews on our website, bbb.org.
5. At no point did BBB change the rating of Trump University based upon a demand from anyone. BBB followed its standard evaluation process applicable to all businesses.
6. During the period when Trump University appeared to be active in the marketplace, BBB received multiple customer complaints about this business. These complaints affected the Trump University BBB rating, which was as low as D- in 2010. As the company appeared to be winding down, after 2013, no new complaints were reported. Complaints over three years old automatically rolled off of the Business Review, according to BBB policy. As a result, over time, Trump University’s BBB rating went to an A in July 2014 and then to an A+ in January 2015.
7. Trump University has never been a BBB Accredited Business. The document handed to the debate moderators on Thursday night could not have been an actual “Better Business Bureau accreditation notice” for this business.
To be accredited, a business must apply for accreditation and BBB must determine that the business meets BBB Accreditation Standards which include a commitment to make a good faith effort to resolve any consumer complaints.
BBB publishes ratings for both Accredited and non-Accredited businesses when we have sufficient information and the business continues to operate. While a business may earn an A rating from BBB by improving its customer record over time, BBB Accredited Businesses must meet higher requirements. Businesses must first earn a high rating and confirm compliance with other BBB Accreditation Standards before being eligible for Accreditation. Once Accredited, they are vetted annually and must maintain compliance with the Standards to continue as a BBB Accredited Business.
Source
was the letter that he produced at the debate forged?
Having actually watched the clip of Trump presenting the fax, I can say that he never said it was from the BBB directly. He said it was sent from his office. Any suggestion that it came directly from BBB is a lie (the Big Lie, in this case), and a feeble attempt to in turn accuse Trump of lying.
As a small biz owner, I can tell you BBB ratings are a matter of money.
ABC did a piece on this in 2010. BBB the best ratings money can buy.
http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843
How fast will the Trumpeters foam up and scream fake?
So if someone anyone complains about any company that is a start up company, automatic D rating by the BBB. Kinda stupid to put whole lot of weight in this.
A+ before the real estate collapse in 2008
D- in 2010 due to 14 complaints out of 30,000, 9 of which were resolved and unresponsive
A in 2012 as complaints were resolved
Unrated in 2016 as 3 years passed without activity
So, Trump’s a liar.
I wonder if all the TrumpBots who were hollaring “Cruz is a LIAR” will now consider Trump disqualified too.
Helps to read the story rather then just get all excited over the headline
“Operating under the guise of ‘legitimate authority’ – a title which was never officially given by any government agency, the highly profitable BBB abuses non-member businesses and consumers through intimidation, coercion, bogus ‘ratings,’ favoritism and blackmail. Businesses caught up in this Mafia-like racket have used terms such as shakedown, criminal, illegal, immoral, and unjust when they find out the truth about the BBB, and how their businesses are affected by this fraudulent organization.”Another source (Orlando Sentinel) claims that the KEL Law Firm sued the Better Business Bureau over rating system. The suit alleges the rating system is flawed, erroneous, misleading and, in short, anything but the unbiased process the BBB claims in its promotional material.
The bureau “intentionally provides biased and inconsistent ratings of businesses, specifically favoring businesses that have chosen to pay money to and participate in the Defendants own accreditation program,” the suit said.
In before the Trumper BBB conspiracy theory.
Trump just lied. Happens.
So the “A+” rating Trump was talking about only came about because the company had basically been forced out of business by the complaints, and since they had not been doing business for more than 3 years, all of the complaints had rolled off the record.
so everyone is right?
So it went from a D to an A.
Thanks for the info now I can factually tell the cruzers they do selective ratings:-)
I'll guess her campaign is already shooting commercials for the general election featuring scammed former students.
Anything put out after the point at which he joined the race is purely a political product, to be completely ignored.
An idiot can see that.
Katie graduated college in 2010. Children should be seen and not heard.
1. North Korea, just yesterday. threating to attack us with nukes
2.The Iranian's with their newly acquired 150 billion dollars -can simply buy nukes now!
3. Mullah Obama has already begun flying in his preset goal of 170,000 Islamic Muslim rapefugees! How many of these 170,000 will eventually beat, rape and murder our fellow Americans. How many of these 170,000 will arrive here - and eventually pull out machine guns on us.
4. The illegal mexican horde currently here and the illegal mexican hordes always enroute here -taking millions upon millions of jobs from Americans (white, black and hispanic Americans), swarming our schools, bankrupting our hospitals, raping and murdering fellow Americans. [and all the very slimy democrat politicians welcoming them -as potential democrat voters]
I'm voting for Trump!
is it ok that Kelly stepped outside of her role as "moderator" just this once?
At the same time, has any news outlet been able to locate anybody who went to high school with Barack Hussein Obama?
Vote Trump.