So the “A+” rating Trump was talking about only came about because the company had basically been forced out of business by the complaints, and since they had not been doing business for more than 3 years, all of the complaints had rolled off the record.
Correct. And I recall that during the debate he said that TU had a D- for a while because they really didn't care. But then they supplied / corrected info to the BBB and the rating was revised. Now we find out that didn't happen at all, the ratings only improved because the complaints rolled off the record as time advanced. Pants on fire, Trump.