I don’t know about customer retention except if they are dealing with happy employees, the clients/customers will be happier. Who wants to work with someone not happy at work. I would like to see more companies at least start doing this. How about at least stop the 40 million dollars a year for a CEO. I mean that is really insane even for conservatives to believe that is good.
>>Who wants to work with someone not happy at work. I would like to see more companies at least start doing this. <<
It is OK with you that you work 10-15 years at a company, learning all the skills needed, investing your own time at some of them and putting in 50-60 hours a week and some clerk who puts in 40 (not counting 1-1/2 hour lunches, coming in a bit late, leaving a bit early) gets the same compensation?
There might be a push from the publicity, but this is NOT a sustainable model.
By definition, a business must make money to survive. Making a profit is the goal of all businesses. If your goal is to make the employees "feel" good, then you should become a church.