“Obviously they are smart enough to know how to use the system to their advantage, and we pay for that.”
Our government actually has ‘outreach’ programs to get them enrolled.
It’s not just that. Once upon a time I was an eligibility worker. The ‘clients’ as they’re called know the rules as well as any EW and also know all the loopholes. They all tend to live in the same areas so their knowledge about the system gets passed around pretty fast.