Posted on 04/15/2015 6:10:01 PM PDT by Olog-hai
Internal Revenue Service Commissioner John Koskinen told members of Congress Wednesday that taxpayers who call the IRS seeking help on their taxes this year face an average wait time of half an hour, and only about 40 percent of calls are actually answered.
The situation, which Koskinen admitted is “abysmal,” is partly due to the agency’s forced role in implementing President Barack Obama’s Affordable Care and Patient Protection Act (ACA), or Obamacare, he explained.
“At this point, when you get through—if you get through—it on average would have taken you about 28 to 30 minutes,” Koskinen told members of the Senate Committee on Homeland Security and Governmental Affairs Wednesday.
“About 60 percent of the calls this year are not going through,” he continued. “And that then increases and exacerbates the problem, because when people don’t get through, we’ve had over 6 million…the phone industry calls them ‘courtesy disconnects.’ They’re basically when the system gets overloaded and we know you’re gonna be there too long, you will just simply get disconnected.
“So you aggravate the problem, because what happens is people have to call back, so on average a lot of people are calling two, three or four times just to get into that queue to wait for the half hour,” Koskinen explained. …
(Excerpt) Read more at cnsnews.com ...
this is the only thing it’s managed to contribute...thus far....other than headaches and heartbreak.
The governments answer from the local school district to the Feds is more money, like you can buy your way out of stupid.
A+
Just imagine if elected senators and representatives in 2015 came out and boldly told millions of Americans NOT to pay taxes. "The IRS is hopelessly corrupt and above the law. We need to bring this government to its knees!"
But, somehow, I think our current congress critters just want to uphold the status quo of the uniparty.
All by design I’m quite sure.
IRS Commissioner John Koskinen said in an email to employees that bonuses were an appropriate way for taxpayers to reward the agency that polices them. "I believe that rewarding our high-performing employees is a vital investment for our nation's tax system," he said.
Almost every douchebag that works for them gets a "Bonus".
Meanwhile in the private sector, the "Bonus" is being phased out wholesale, as millions of MBA's trying to justify their existence constantly look for new ways to chisel benefits and perks from employees.
NOT A SINGLE GODDAMNED FEDERAL EMPLOYEE SHOULD EVER BE ELIGIBLE FOR A BONUS.
They are stealing our money at gunpoint and giving themselves BONUSES?
Tick Tock.
I waited almost an hour to talk to an agent. Guess I’m lucky I wasn’t a “courtesy disconnect”.
spoken like a true envyer... I know you hate those mailmen...
I just can’t sympathize with people who wait ‘til the last moment to start preparing their tax returns.
I order my paper forms and instructions on-line in mid-Jan. from irs.gov. I receive all my income and interest data by end of Jan. I then begin drafting my tax return, so if a question arises I can get clarification a couple of months before the deadline. ....I still don’t mail the return until a day or two before the deadline, since I have to pay every year (no mortgage since 2013, so only std.deduct.).
Most of the tax programs are pretty good - surely good enough for those of us who actually might feel the need to ask a silly question or two instead of having our lawyers/CPAs do it for us...
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