Please notice that there is absolutely no mention of any rescue arriving and transporting etc etc and we have not heard the 911 tape. Wait and see.
But there is mention of the facts that a low-end worker in the business made a medical determination that an ice-pack was proper medical care, and that the patient needed to move their car out of the way - treatment or no treatment, it didn’t matter - and that they (the business and/or workers) made the medical determination that a 911 call was not needed.
That’s enough for a jury to determine that the business is responsible for whatever happened, in the aftermath, in the way of medical treatment and should pay for all of it plus more.
Businesses like that need to be “put out of business”.