[Star Traveler]

Let’s see how that conversation goes in court, with that employee ... something like this ...

“Yes, I did just hand her the coffee when she started screaming to call 911.”

“No, I really had no idea she was talking to me,”

“Yes, I thought it was necessary to tell her that we had a policy of not calling 911, but I still wasn’t convinced she was actually talking to me. She looked like she was screaming at someone else, actually. I just thought it was prudent to tell her about our policy,”

“Yes, I did get her an ice-pack, but only because I happened to notice - myself - that she spilled the coffee. I’m pretty sure she wasn’t actually talking to me.”

“Of course I was talking to her, but you must realize that, conversely, that doesn’t mean she was talking “to me”. Sometimes conversations with customers are really ‘one-sided’.”

“Yes, of course I had to tell her to move her car. That kind of screaming and yelling is really bad for business. I had to tell her to move her car, so we could continue with all the other customers. But - again - that wasn’t her talking to me — that was “me talking to her”. There’s quite a bit of difference there!”

... LOL ...

[Sacajaweau]

Why would anyone say that is not their policy when it was their policy to assist.

Another article said she said to call an ambulance.

The best person to treat a burn...ask a fireman....my son had a serious burn. One of our local fireman (lived 2 doors away) came over...put some stuff on it and told me what to do. Absolutely no mark.

Now according to one article, Chen is having laser surgery.

They better have a bazillion pictures and a pre assessment that says this will do the job.

[Sacajaweau]

Chen's friend was right there in the car. Of course she was yelling to her friend...why would she yell at the girl. Two girls in a car means 2 cell phones.

And it was the friend who called 911. We need a second by second time log.