Posted on 03/01/2014 10:37:14 PM PST by steve86
PORTLAND, OR - The former IT manager of the troubled Cover Oregon website is speaking out.
Carolyn Lawson resigned following the state's health care exchange problems but says she is not at fault. She blames the technology's contractor, Oracle Group, and says she warned her superior, Bruce Goldberg, several times that the exchange was in trouble.
Goldberg is the interim director of Cover Oregon now and would not comment on Lawson's claim.
The State of Oregon did not hire individual consultants (that can be done also). They signed a contract with Oracle Consulting Services to produce a deliverable. The state would have little to no management interaction with individual consultants. Oracle would provide the project management and line management. Sure, the state's oversight of the contract was no doubt deficient as well. But Oracle failed to deliver anything like what it was obligated to in a timely manner.
Somewhat interestingly, Washington State, in contrast, did the entire project in-house and had a largely working website right from the beginning (Oct 1). I enrolled October 7th. There were some problems, and lots of downtime for fixes, but at this point WA's effort stands head and shoulders above Oregon's state-hiring-private sector approach.
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