long time ago, I worked at an airport rent-a-car place.
........................
part of the return lots looked like a junkyard.
busted glass, flats, scrapes-dents, flats,
swapped out wheels, missing spares, flats
dead batteries, keys lost.
.
you don’t wanna get involved.
return the vehicle to a living person,
not a key drop.
With the chipped keys those cars have, I'd be asking who at Enterprise has access to that key dropbox.
What kind of (used rental car) Mustang is worth 47 grand?
A GT Premium convertible is 38k sticker.
Are they billing her some absurd daily cost for “unavailable to rent” above the cost of the car?
Enterprise is a stickler for charging, at least trying to charge, renters for every dent and ding that happens. They tried to tag me with damage after I returned the car. I ask for a reciept with my signature that showed I acknowledged the damage they didnt have one, I asked for their daamage report which showed the damaged repeorted the day after I returned it. They threatened and blustered and sent a credit agency after me. I just kept laughing at them and (sic) renting cars from them. One time they lost a car after I returned it and accused me of stealing. That is, until ask them to look up the serial number and they discovered that the rented it without completing the return process.
She followed their return procedure so nothing will come of this unless she lets herself get bullied.
Thieving bastards. Rented one from Enterprise, pointed out the scratches and dents to the dude signing it out to me, “don’t worry about anything less than this size (clipboard with a 3 inch round picture)” and when I took it back they tried to charge me $1300 for the damage. I picked it up in the rain with my buddy and he confirmed the previous damage. Didn’t matter...you owe us $1300. Never, EVER again from these thieves. Talk to my lawyer and go eff yourselves. Scam central. American Express card...just try it douche bag.
I think it’s routine for rental companies to send out these kinds of bogus bills. That happened to me in DC a long time ago. I was rear-ended, the DC police made a report that I wasn’t at fault, so the rental company should have gone after the guy who rear-ended me. He was obviously some kind of low life that probably didn’t have insurance, so after a few months they started sending me threatening letters to pay for the damage. I just threw them away and after about 3 or 4 letters they quit sending them to me.
BTT
The people at Enterprise are morons. This debacle has already cost them more good will (paid for with million$ of dollar$ of advertising) than $50k.
Idiots...
Our insurance company refused to settle with them and said we would pay no deductible regardless of the outcome. The insurance company lawyers said they would have no hesitation in taking it to trial. My wife did a video deposition and that was the end of it.