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Technology Delays Plague Cover Oregon (Oracle)
The Lund Report ^ | Diane Lund-Muzikant

Posted on 11/18/2013 12:26:35 PM PST by steve86

Oracle, which is developing the website, has assured Rocky King the site will be operational by Dec. 1

The same problem that’s plagued the federal health insurance exchange – healthcare.gov – appears responsible for Cover Oregon’s failure to implement its web-based portal on Oct. 1: technology.

Even though Cover Oregon has paid Oracle, the technology giant, $43.2 million this year, the site’s still not working, and temporary workers are processing paper applications. As of Tuesday, Cover Oregon had received 17,000 applications but can’t say how many people may require subsidies, or want to enroll in the Oregon Health Plan, Healthy Kids or a commercial plan, said Michael Cox, communications specialist with Cover Oregon.

“That’s the deadline Oracle’s executive staff and programmers have given me: we’re two months behind because of a variety of technical challenges ...

The biggest reason Cover Oregon’s website lags behind is because Oracle didn’t meet its deadline and should have begun testing last May, rather than delaying until this summer when it was too late to resolve the problems it encountered, King said.

Oracle has been paid handsomely by Cover Oregon for its consulting and software development. It’s received $43.2 million this year – accounting for $11.1 for hardware, $9.5 million for software and $22.6 million for consulting.

And, the Oregon Health Authority, which chose the technology firm, paid Oracle $45.9 million starting in 2011, according to Cox.

By the end of this year, Oracle should receive another $28.5 million from Cover Oregon but may be penalized. The exchange is holding back 5 percent of that payment until the website is functioning.

(Excerpt) Read more at thelundreport.org ...


TOPICS: Business/Economy; Culture/Society; Government; US: Oregon
KEYWORDS: aca; affordablecareact; database; obamacare; oracle
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Some people have boasted that these health enrollment websites are no big deal development-wise. Hey, three guys did a rate lookup site over a weekend lol. Well, Oracle Corporation -- large-scale database and enterprise project management specialists -- is failing. It ain't that easy. Poor oversight from the customer doesn't help.
1 posted on 11/18/2013 12:26:36 PM PST by steve86
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To: steve86

Are we making a clear distinction between Medicaid apps, subsidized 0DeathCare apps and maker, load bearing 0KillerCare apps when it comes to keeping score?


2 posted on 11/18/2013 12:28:41 PM PST by Paladin2
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To: Admin Moderator

Should be The LUND report


3 posted on 11/18/2013 12:29:55 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: steve86
temporary workers are processing paper applications.

Why doesn't Caliph Baraq do that?

The census hired 635,000 people.

A half million folks with Obamaphones and paper should be able to handle the volume, no?

Think of the boost for employment stats too...

4 posted on 11/18/2013 12:31:19 PM PST by nascarnation (Wish everyone you see a "Gay Kwanzaa")
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To: steve86
well now..at least lil barry neednt feel all alone.......






5 posted on 11/18/2013 12:32:17 PM PST by MeshugeMikey ( Visit http://icantenroll.com/ In Glitch We Trust....;o})
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To: steve86

Crap software is an epidemic in this country.


6 posted on 11/18/2013 12:37:05 PM PST by Dalberg-Acton
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To: steve86

ORACLE???? Why in the hell would you have them do it? They too are too large to do anything other than botch up every effort (ask anyone who has had to interact with them)


7 posted on 11/18/2013 12:41:36 PM PST by Nifster
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To: steve86

On the other hand, Washington State’s website — which was developed in-house as far as I can tell — is working pretty well now.

http://seattletimes.com/html/businesstechnology/2021826998_acawebsitebuildxml.html

The WA exchange uses Oracle as a database backend also, but the state evidently did not use Oracle consulting services to any great extent.


8 posted on 11/18/2013 12:41:39 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: steve86

I bet scope creep and last minute requirements changes are at fault.


9 posted on 11/18/2013 12:41:46 PM PST by AU72
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To: steve86

GIGO......................


10 posted on 11/18/2013 12:44:52 PM PST by Red Badger (Proud member of the Zeta Omicron Tau Fraternity since 2004...................)
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To: Nifster
> ORACLE???? Why in the hell would you have them do it? They too are too large to do anything other than botch up every effort (ask anyone who has had to interact with them)

The poster knows of what they post, 'nuff said.

11 posted on 11/18/2013 12:45:59 PM PST by SecondAmendment (Restoring our Republic at 9.8357x10^8 FPS)
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To: Dalberg-Acton

It started with off-shoring and hiring people in this country that cannot communicate in the English language well enough to exchange ideas.

Next, the overall push to open source everything on steroids. While a good idea when used judiciously, it has caused a boat load of non-standardized crap to be written by people who wanted to be programmers and wrote code in their basements.

Not to mention all the “extra” languages out there that have been created to make programming easier and allow non-technical people to falsely think they are software designers.


12 posted on 11/18/2013 12:56:47 PM PST by Resolute Conservative
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To: Resolute Conservative

Fail.


13 posted on 11/18/2013 1:09:32 PM PST by hal ogen (First Amendment or Reeducation Camp?)
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To: steve86
SnORACLE?

Why?

Based on my own experiences I'd expect that the issue is what is required to move data in and out of the various gateways. If you think about Obamacare that is one of the most complicated aspects of it and that is how it pushes data in and out of the big government systems. It talks to the IRS, Social Security, etc. That part is pretty scary just by itself. But that is to be expected of a system that has ZERO to do with healthcare or insurance and EVERYTHING to do with citizen intimidation and expanding Democratic voter fraud.

With that said the entire thing should not have cost more than $5 million to do the entire country. If the system was engineered and the build documented correctly before build start the system should not have been that difficult. A team of 8 coders max.

14 posted on 11/18/2013 1:40:12 PM PST by isthisnickcool (NO MORE IRS!)
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To: Resolute Conservative

At the company I recently retired from, several closed source proprietary American made products have either limped along with thousands (yes!) of unfixed bugs or failed to work at all.

A part of the problem has been constantly changing requirements, but that came long after the software vendors had a chance to succeed and failed. I expect this to continue since the vendors continue to be paid.


15 posted on 11/18/2013 3:18:22 PM PST by Dalberg-Acton
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To: Nifster
"They too are too large to do anything other than botch up every effort"

They won the America's Cup.

16 posted on 11/18/2013 4:29:07 PM PST by Paladin2
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To: Paladin2

with a foreign crew


17 posted on 11/18/2013 4:29:57 PM PST by GeronL (Extra Large Cheesy Over-Stuffed Hobbit)
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To: Paladin2

A truly skilled coder can easily do the work of ten desultory coders. Maintaining a fixed goal helps.


18 posted on 11/18/2013 4:32:46 PM PST by Paladin2
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To: hal ogen
Fail

And only 5% of the payment withheld. Slap on the wrist if that lol

19 posted on 11/18/2013 5:09:49 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: Paladin2

Not really...Ellison threw a wad of cash to build some boats to race...the CREW won the cuo and they were amazing and not a one was an Oracle employee


20 posted on 11/18/2013 6:27:35 PM PST by Nifster
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