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Software, Design Defects Cripple Health-Care Website
WSJ ^ | 10/6/2013 | CHRISTOPHER WEAVER

Posted on 10/07/2013 8:51:36 AM PDT by mojito

Six days into the launch of insurance marketplaces created by the new health-care law, the federal government acknowledged for the first time Sunday it needed to fix design and software problems that have kept customers from applying online for coverage.

The Obama administration said last week that an unanticipated surge of Web traffic caused most of the problems and was a sign of high demand by people seeking to buy coverage under the new law.

But federal officials said Sunday the online marketplace needed design changes, as well as more server capacity to improve efficiency on the federally run exchange that serves 36 states.

[....]

The website is troubled by coding problems and flaws in the architecture of the system, according to insurance-industry advisers, technical experts and people close to the development of the marketplace.

Among the technical problems thwarting consumers, according to some of those people, is the system to confirm the identities of enrollees. Troubles in the system are causing crashes as users try to create accounts, the first step before they can apply for coverage.

Experian PLC, an information-services firm, holds a federal subcontract to support that system. The company declined to comment.

(Excerpt) Read more at online.wsj.com ...


TOPICS: Crime/Corruption; Extended News; Government
KEYWORDS: experian; obamacare
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To: Justa

What could go wrong? :)


41 posted on 10/07/2013 9:49:01 AM PDT by oh8eleven (RVN '67-'68)
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To: mojito

Sounds like there wasn’t even minimal testing done.


42 posted on 10/07/2013 9:51:11 AM PDT by AU72
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To: AU72

Sounds like anybody who enters personal info is at HIGH RISK to have their ID stolen. A hacker’s dream.


43 posted on 10/07/2013 9:55:30 AM PDT by Liberty Wins ( The average lefty is synapse challenged)
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To: mojito

It’s never going to work because it can’t work.

It can’t work because it was designed not to work.

Costing the absolute maximum amount while not working is what it is meant to do.

And it is doing that extremely well.

Look folks, when the enemy gives you a giant pile of scrap iron and tells you that if all of you take off your clothes, put down your weapons, and use old toothbrushes to work together to turn the scrap iron into a spaceship - all while the enemy provides everything your need to stay alive....

Get a freaking clue!

LOL!


44 posted on 10/07/2013 10:05:40 AM PDT by Talisker (One who commands, must obey.)
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To: mojito

Will Obama correct his earlier tout of “glitches” and now call it what is really is as, “design” flaws?


45 posted on 10/07/2013 10:15:55 AM PDT by SIRTRIS
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To: SIRTRIS

The website needs a Death Panel.


46 posted on 10/07/2013 10:26:51 AM PDT by Col Frank Slade
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To: AU72
Sounds like there wasn’t even minimal testing done.

Ya think
47 posted on 10/07/2013 10:44:23 AM PDT by khelus
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To: mojito

This is not the same as fixing some screwed-up code.

A design problem means the whole design is crap, and they need to start over from square one.


48 posted on 10/07/2013 10:50:09 AM PDT by Buckeye McFrog
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To: mojito
Obamacare Federal Exchange is open source code: get it here
49 posted on 10/07/2013 11:43:46 AM PDT by zeugma (Is it evil of me to teach my bird to say "here kitty, kitty"?)
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To: JediJones
I thought the whole reason this law was passed was to insure the uninsured?

If they really wanted to fix THAT problem, they could have fixed 80% of it by making people on unemployment insurance also be eligible for Medicaid, and have them be on it while unemployed.

50 posted on 10/07/2013 12:01:48 PM PDT by PapaBear3625 (You don't notice it's a police state until the police come for you.)
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To: mojito

Written in India by Indians is on the label.


51 posted on 10/07/2013 1:00:53 PM PDT by Resolute Conservative
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