Posted on 10/04/2013 7:11:08 PM PDT by Oldeconomybuyer
The U.S. Department of Health and Human Services, which oversaw development of the site, declined to make any of its IT experts available for interviews. CGI Group Inc, the Canadian contractor that built HealthCare.gov, is "declining to comment at this time," said spokeswoman Linda Odorisio.
Five outside technology experts interviewed by Reuters, however, say they believe flaws in system architecture, not traffic alone, contributed to the problems.
For instance, when a user tries to create an account on HealthCare.gov it prompts the computer to load an unusually large amount of files and software, overwhelming the browser, experts said.
If they are right, then just bringing more servers online, as officials say they are doing, will not fix the site.
"Adding capacity sounds great until you realize that if you didn't design it right that won't help," said Bill Curtis, chief scientist at CAST, a software quality analysis firm, and director of the Consortium for IT Software Quality. "The architecture of the software may limit how much you can add on to it. I suspect they'll have to reconfigure a lot of it."
One possible cause of the problems is that hitting "apply" on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website, said Matthew Hancock, an independent expert in website design. He was able to track the files being requested through a feature in the Firefox browser.
Of the 92 he found, 56 were JavaScript files, including plug-ins that make it easier for code to work on multiple browsers (such as Microsoft Corp's Internet Explorer and Google Inc's Chrome) and let users upload files to HealthCare.gov.
(Excerpt) Read more at reuters.com ...
Looks like everyone will have to start filling out paper forms! How advanced. I wouldn’t put my personal information in this piece of crap system for nothing. If it’s this bad just to log in, I am certain the security is non-existent or hackable by a pre-teen. Amazing that Obama is buds with Mark Zuckerman but couldn’t get any advice....and the Obama campaign sites somehow run flawlessly.
Not just a Canadian firm. It’s French Canadian.
CGI is “Conseillers en Gestion et Informatique.”
Probably the only employees who speak English are the sales staff.
Ok, let's try this.
family of four.
surname: Obama
LOL! They accepted it!
Is it possible that an organized attempt to crash this site is ongoing? It sounds like something people might do and it would not take alot of people, just a few geeks?
Obama built that! It's perfect!
The chart in post #12 says it all. Who the Hell can write a program that encompasses all that and get it right when all that is only a conceptual model and nothing is concrete? Of course it is a mess.
Of course, a few months later, at least two independent programmers were selling such maps on CDs for just a few bucks each.
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