A Dem is inverting reality again as usual. He wants us to think that this happened in an atmosphere murky guidance and low-level employees having to make their best guesses as to what to do, so we need new laws to Make Sure This Never Happens Again. Of course this incident is a shocking aberration from any possible atmosphere of regulatory competence and history.
To try and absolve the IRS from this behavior is not going to help the rats with implementing Obamacare using the IRS as the enforcing agency.