Posted on 05/16/2013 4:35:29 AM PDT by SoFloFreeper
Passenger satisfaction on airlines has risen to its highest level since 2006, before baggage fees became widespread, according to the J.D. Power & Associates 2013 North America Airline Satisfaction Study released Wednesday.
O'Hare's main airlines, United and American, continued to score poorly though. Southwest Airlines, the main carrier out of Midway airport, continued its streak of high rankings.
Baggage fees continue to be a source of passenger dissatisfaction but the impact is less pronounced than in the past, as passengers gradually become more accepting of the fees, the study said.
(Excerpt) Read more at my.chicagotribune.com ...
“We don’t fly much anymore.”
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Neither do I, and I have not since 2009.
My last three flights were on Qatar, between Vienna and Cebu.
They were excellent, but Qatar is one of the top five in the world...Just checking now, I see Qatar is now number ONE.
It is sad that no American carrier even rates in the also ran category. Jet Blue at 52 and Delta at 57.
Should be, “Airline customer (dis)satisfaction highest since 2006...”
Most can’t AFFORD to fly anymore, much less pay for the impromptu colonoscopy provided by the TSA. . .
I just went to visit my son and did a lot of shopping. I found it was less expensive to ship my purchases home priority mail than to check an extra bag. Priority mail was $19, a checked bag was $25.
They didn’t ask me.
What bogus lies. Next thing they’ll tell us Obama carried Arizona last election.
I do that too. I ship my bag wherever I am going and then ship bags home. If you time it right they beat you there. lol
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