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For Four Retailers, Do or Die
The Wall Street Journal ^ | December 27, 2012 | ANN ZIMMERMAN And DANA MATTIOLI

Posted on 12/27/2012 8:46:58 AM PST by MinorityRepublican

While 2013 will be a tough year for retailers due to the tepid economic recovery, a few in particular face a critical 12 months. Their experiences highlight the challenges facing store chains, from increasingly cautious consumers to fierce online competition.

These unlucky retailers are going into the New Year with extra woes: slipping sales, questionable strategies and tight finances—which is why they are the ones to watch, and not in a good way.

Best Buy Co. BBY -1.22% has been plagued by the retail phenomenon called "showrooming," where shoppers examine products in its stores but buy online through rivals. A quarter of shoppers who said they had showroomed had done so at Best Buy, according to a recent Harris Poll, so analysts will be watching to see if it can capture more of those sales on its own website.

J.C. Penney Co. JCP -4.48% has been trying to ditch its image as an old-fashioned department store where Middle America went seeking bargains. But its rapid and radical makeover has left it burning through cash and struggling to attract shoppers, leading to questions about how long the company can afford to stick to its new strategy.

RadioShack Corp.'s RSH -5.29% bet on mobile phones and tablets has backfired. It has sold more of these low-margin devices but is making less money than it did retailing old standards like cameras and computers. Though it staved off a cash crunch earlier this year by suspending its dividend, mounting losses cloud its future.

(Excerpt) Read more at online.wsj.com ...


TOPICS: News/Current Events
KEYWORDS: bestbuy; jcpenney; radioshack; sears; storechains; storechainsales; storechainsstruggle
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To: usconservative

“The “Craftsman” (which I call CRAPMAN) guarantee is only good for hand-tools, specifically those without motors (gas or electric) and those that do not require electricity.”

Yes, I am aware of that. I should have said, “Hand Tools” instead of only “Tools”.


81 posted on 12/27/2012 10:46:14 AM PST by spel_grammer_an_punct_polise (Learn three chords and you, too, can be a Rock Star!)
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To: rhubarbk
I am a huge Lowes fan.

While I wouldn't call myself a "fan," I absolutely prefer Lowes far more than Home Depot. My local Lowes is actually right next to a Home Depot. I rarely ever go into the Home Depot, preferring to shop at Lowes instead. I can actually FIND stuff at Lowes that I'm looking for. Not so at Home Depot.

Home Depot's approach of organizing their merchandise by "projects" might be OK if you're a noob with no materials or tools off to do some major home improvement effort, or if you're doing a major project that just happens to match one they organize around. But if you are just going to the hardware store to find a part to fix something around the house, find a replacement or specialized tool, or just look around, then Home Depot is crap (IMHO). I can never find a thing there.

82 posted on 12/27/2012 11:08:44 AM PST by MCH
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To: Pining_4_TX
BTW, nobody mentions the real reason Penney’s is down. They were pushing their pro-homosexual agenda in their ads.

Because that's not the real reason Penney's is down. You think they're the only company marketing to gays?

83 posted on 12/27/2012 11:19:07 AM PST by Drew68
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To: usconservative
I still have a failed socket wrench that says CRAFTSMAN on it that SEARS will NOT replace because it's not "completely broken" yet. Funny, it's been not "completely broken" for 20 years.

So what are you waiting for? Completely break it already!

I was on a Construction job in the 70s, where three of us stood on the 9 foot cheater pipe and shattered a 3/4 inch ratchet trying to get a bolt off of a D-9 (I was the 'little' guy at 220 lbs.). The boss scooped up the pieces, took them to Charlottesville and was handed a new ratchet, no questions.

84 posted on 12/27/2012 11:21:11 AM PST by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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To: MinorityRepublican

the Deadest Dead Mall in America closes for good a week from Sunday.

http://www.youtube.com/watch?v=QZwu3uixCjo


85 posted on 12/27/2012 11:24:10 AM PST by Buckeye McFrog
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To: sgtyork; Buckeye McFrog

Irish.

lololol

See post 45. Another Irish weighed in on that grudge holding thing in post 45.

lolol

Time for some Irish jokes....

http://www.yuksrus.com/ethnic_irish.html

How to describe Irish Alzheimers:
You forget everything but the grudges!


86 posted on 12/27/2012 11:27:04 AM PST by Responsibility2nd (NO LIBS. This Means Liberals and (L)libertarians! Same Thing. NO LIBS!!)
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To: MinorityRepublican

” Best Buy Co. BBY -1.22% has been plagued by the retail phenomenon called “showrooming,”...”

So, it’s OK to shroom at Best Buy?


87 posted on 12/27/2012 11:29:04 AM PST by moovova
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To: Secret Agent Man

I’ve never had a problem at our Best Buy, either purchasing or returning for repair (a heavily used and then dropped laptop that was close to being off the warranty). They do have too many people working the floor. You can’t walk five feet without a different salesperson asking if you’ve been helped.


88 posted on 12/27/2012 11:30:42 AM PST by Mrs.Liberty (Somewhere in Kenya AND Delaware, villages are missing idiots.)
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To: SamAdams76
First of all, if you are going to pay for online news (after Free Republic), the WSJ site is the way to go. Their articles are in-depth and intelligently written by both intelligent and educated people. As a bonus, their Op-Ed section does not tilt to the far-left.

As the father of a WSJ reporter, I would just add that their reporters are also the best looking in the business.

I'd also like to say a good word for Best Buy. We purchased a Sony TV from them four years ago and got the extended warranty that covered the TV for 48 months. In month 47 the set inexplicably died. Best Buy replaced it no questions asked. They were extremely pleasant and easy to deal with.

89 posted on 12/27/2012 11:37:03 AM PST by jalisco555 ("My 80% friend is not my 20% enemy" - Ronald Reagan)
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To: rhubarbk
I am a huge Lowes fan. I live in the home town of Home Depot but have trouble with finding someone in my local store who 1) knows what I’m looking for or 2) speaks the queens english. Customer service at Lowes is excellent, not so much at HD. Arthur Blank has given Atlanta an awesome football team but his stores have suffered.

I'm the opposite. I don't want to be asked 10 times as I walk through the store if someone can help me. "No thanks. Did I mistakenly put on a skirt this morning?"

90 posted on 12/27/2012 11:43:45 AM PST by Sparticus (Tar and feathers for the next dumb@ss Republican that uses the word bipartisanship.)
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To: rhubarbk
I am a huge Lowes fan. I live in the home town of Home Depot but have trouble with finding someone in my local store who 1) knows what I’m looking for or 2) speaks the queens english. Customer service at Lowes is excellent, not so much at HD. Arthur Blank has given Atlanta an awesome football team but his stores have suffered.

I'm the opposite. I don't want to be asked 10 times as I walk through the store if someone can help me. "No thanks. Did I mistakenly put on a skirt this morning?"

91 posted on 12/27/2012 11:43:59 AM PST by Sparticus (Tar and feathers for the next dumb@ss Republican that uses the word bipartisanship.)
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To: spel_grammer_an_punct_polise
Correct and sad that Sears now sells "me-too" junk alongside their premium Craftsman brand. At one time, they wouldn't allow their name to be misused in such a manner.

Still, I guess the Sears brand is no worse than what everybody else sells. Great marketing slogan, eh?

92 posted on 12/27/2012 11:45:12 AM PST by Vigilanteman (Obama: Fake black man. Fake Messiah. Fake American. How many fakes can you fit in one Zer0?)
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To: Vigilanteman
sad that Sears now sells "me-too" junk

It's like Harbor Freight with a lingerie department...


93 posted on 12/27/2012 11:48:54 AM PST by Buckeye McFrog
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To: rarestia

Sears at Citrus Park Mall still replaces hand tools, or did last time I needed it (a year or two?).


94 posted on 12/27/2012 11:52:10 AM PST by Darth Reardon
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To: Darth Reardon

The one at Countryside mall is the closest to me. They turned me away for two combo wrenches and a handful of drill bits. I, admittedly, go through drill bits pretty quick.


95 posted on 12/27/2012 12:00:10 PM PST by rarestia (It's time to water the Tree of Liberty.)
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To: Smokin' Joe
It's the ratchet driver that's "broken" ... it only works in one direction.

I no longer buy ANYTHING from Sears. They can shove everything they sell, including their CRAPMAN tools.

96 posted on 12/27/2012 12:05:57 PM PST by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: Responsibility2nd

I purchased a TV on Amazon for Christmas a few years ago. The TV was “on sale” at Best Buy for $3200. It was “on sale” on Amazon for $2000 plus free Blue Ray player and free shipping (not to mention no tax.) They got it to me in a crate in 2 days. It came with a number to call for pickup for free return shipping if any problems. Since I despise Best Buy, it was a no-brainer for my particular purchase.


97 posted on 12/27/2012 12:12:27 PM PST by publana (Beware the olive branch extended by a Dem for it disguises a clenched fist.)
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To: Buckeye McFrog

Yeah the son killed Service Merchandise...


98 posted on 12/27/2012 12:15:46 PM PST by ejonesie22 (8/30/10, the day Truth won.)
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To: Washi
I also resent that I'm badgered for personal information when I attempt to buy anything (including batteries).

Whenever they ask for my zip code, I tell them "90210" (old TV show) or "20500" (White House zip code).

99 posted on 12/27/2012 12:23:22 PM PST by COBOL2Java (kak-is-toc-ra-cy: Government by the least qualified or most unprincipled citizens. See: GOP-e)
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To: ClearCase_guy
It was like the "What" scene in Pulp Fiction. He couldn't help himself. He just had to say the one thing he had been told not to say.

LOL.

100 posted on 12/27/2012 12:25:53 PM PST by SIDENET ("If that's your best, your best won't do." -Dee Snider)
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