” Their PC/laptops have been poor for several years and I don’t recommend them to anyone. “
I can attest to this . My Touchsmart PC has been nothing but trouble from day 2 ( not even 3 years old yet ) and no matter how many tines it had to be sent in for various and sundry repairs when it was new they refused to exchange it , the bastards . Never again .
I did some sub-contract work for HP (never again will I deal with those rip-off artists) and it was like a bad dream for a few weeks. I stuck with it since I needed the income.
I have also done some warranty field work on HP stuff and it is always was some pain involved. HP and their proprietary ways became extremely frustrating at times. I stay away from any service work involving HP.
I’ll stick with my Dells. Few if any complaints as a consumer or field tech.