I did some sub-contract work for HP (never again will I deal with those rip-off artists) and it was like a bad dream for a few weeks. I stuck with it since I needed the income.
I have also done some warranty field work on HP stuff and it is always was some pain involved. HP and their proprietary ways became extremely frustrating at times. I stay away from any service work involving HP.
I’ll stick with my Dells. Few if any complaints as a consumer or field tech.
I’m going to try a Dell next time . Maybe a 17” laptop .