Something tells me Wells Fargo is going to be paying them a very healthy settlement pretty soon...
This is a case for damages where my law school professor advised:
“Think of the biggest number you can. Then put two zeroes on the end of it.”
Wells Fargo is filthy.
Back when a tree fell on my house I called the insurance company to make a claim and discovered that Wells Fargo had been pocketing the money that I was paying through them for the insurance that was required for the mortgage.
A couple calls to my congressman over it were pretty effective and they paid for repairs plus the final couple of months of payments. However the mortgage continued to be sold down the line which was a hassle for another couple of years.