At our CF when you go through the drive-thru they say “welcome to Chick-Fil-A. How may I serve you today?” and when you pick up your food they say “Sorry for your wait and have a blessed day”. LOL I don’t know why they are sorry for my wait because they are the fasted place in town.
That's Truett Cathy, the founder. His son, Dan Cathy, is the one who is presently in charge and who said what he said that ending up causing this amazing show of support.