Although I seldom shop at Sears, in some departments there is a person on the floor that carries all the way through with the transaction.
I bought a chainsaw last week and an associate made the sale and cashed it out.
The same is true for electronics. I don’t know about clothing
In the old days each person had their own sales book, from which they got their bonuses from good sales, that was back when they treated their customers with care, which brought them back. Times have changed!!!
I do like the self checkouts myself for the small stuff.