[Joe 6-pack]

If the guy's story is accurate, I feel for him and his dog. As others here have mentioned, his perception and recollection of events may be sharply skewed by his injuries. I'm sure United will probably issue a carefully crafted response, but without identifying the employees involved and getting a candid interview with them and comparing/contrasting stories, it's hard to tell.

While I have no doubts about shitty airline service (that's hardly a shocker) I am skeptical that employees were twice able to kick the dog in an airport terminal and a shuttle and no other witnesses have come forward or tried to intervene. Similarly, toward the end of the video things get a bit "infomercial" like when he says he's not calling for a boycott of the airline, but gives out the organization's contact info.

In any case, this is just one more reason why, when I travel, I drive and dog is my copilot.

[Daffynition]

Thanks for your comments.

It looks as if the USDOT is opening an investigation of Stanek's complaints.

I hope there is justice for the war hero and Sarge.

[shibumi]

Did you hear about the dyslexic agnostic?

He wasn’t sure if he could prove the existence of dog.

(From the memory dustbin via your “dog is my co-pilot” remark.)