Posted on 06/17/2012 8:32:29 PM PDT by nickcarraway
The Tokyo Metropolitan Government filed a complaint against Japanese budget carrier Skymark Airlines and the Consumer Affairs Agency requested that it remove the notices, which informed passengers that Skymark would not accept complaints during flights. Instead, passengers were told to direct any complaints to public consumer centres.
Hirohiko Fukushima, the head of the Consumer Affairs Agency, said in Tokyo, "We cannot condone an attitude of directing complaints about a company's services to public organisations."
Skymark's eight-point "Service Concept" guidelines were introduced aboard its aircraft in mid-May and stated that cabin staff would not help passengers stow their bags, that attendants were not required to use "polite language" when talking to customers and that the crew's primary task is not to attend to passengers but to serve as safety personnel.
The notice added, "We will not accept any complaints made on-board. In case a passenger does not understand that, we will ask the person to leave so that we can take off as scheduled. If passengers have complaints, we urge them to contact our customer service centre, the National Consumer Affairs Center or other related agencies." On Wednesday, the airline gave in to the pressure and said it would revise the notices.
(Excerpt) Read more at telegraph.co.uk ...
“So solly” ?
Over my dead body will United break my Stratocaster or Peavey guitars.
Cause United Breaks Guitars
http://www.youtube.com/watch?v=5YGc4zOqozo
Hmm. My experience was much different. But then again he was special to me and we were lovers.
“When some pea brains decided to let Continental be taken over by United”
Just for the record, it was Continental who took over United but there were two non-negotiables. The name and HQ location. United and Chicago.
They broke 3 toolboxes for me back in the 90’s.
I would not have flown United, except my employer kept booking United flights.
Having lived and worked in Japan for 10 years, I would have to agree that there are a lot of rude people. That is especially true in the cities. However, I think that there are a disproportionately large number of rude people in the cities here in the US too.
All in all, once I could speak the language, I found out that the Japanese were pretty much just like the Americans. Maybe a little more reserved in their speech and in presenting their opinions; but, that was usually just until they got to know you. For all the smiling faces and “polite” manners, there were just as many jerks there as there are here. But, at least when I lived in the country, I did meet a lot of genuinely nice people too.
Never interacted with Japanese, but 100% agree with you about Chinese in China and HK. Americanized folks of Chinese origin are different, quite different — they’re American.
LOL... That’s Skymark. It’s not JAL or ANA. This is a no frills budget carrier. They are riding a sort of rough-n-tumble image that says “Yeah, we’re cheap. Ya get whacha pay for. Suck it up and do it yourself.”
USMC Airlines is the worse. One time while flying over the Pacific in a KC-130, I asked the crew chief, Where’s the peanuts? He asked me if I was f’ing monkey that needed f’ing peanuts, and to go F myself.
He probably works for United today.
I noticed ANA (All Nippon Airways) made the 4-star ranks, that’s the airline I took from Tokyo to Manila.
I took Cebu Pacific (made 3 stars) from Manila to Iloilo. It was just a short flight (about 45 minutes).
The new terminal (Terminal 5) at Ninoy Aquino International Airport is way nicer then the old terminal (Terminal 1).
“I took Cebu Pacific (made 3 stars) from Manila to Iloilo.”
________________________________________________________
3 stars is pushing it for them.
I flew them from Cebu to Hong Kong and back.
They never even offered as much as a glass of water.
I am happy to say that I have never set foot in Manila, or even on Luzon, or their airport.
I understand it is rated the worst airport in the world.
We were lucky to have Qatar from any city in Europe to Cebu,
without going through Manila, and just one stop in Doha.
Yes, they are American.
FOB = fresh off the boat/Boeing
CIA = Chinese in America
ABC = American born Chinese
One outta three ain't bad. :o)
I feel the same about the Japanese, though they ARE generally smoother.
Japanese men beat their wives. It's acceptable and women put up with it because that is the way life is. I HAVE dealt with many, many Japanese. It's probably a reason why Japanese men RARELY marry (white) American and/or European women...and why so many Japanese women DO marry American men, of whatever race except Japanese.
See my comment above. I deprecate the idea of wife beating, but I also deprecate the severe and extreme pressure that is put on the shoulders of the men to conform in the work place, kowtow to whatever asshole jerk boss they might have and to "shoulder" their responsibility to the family. It's an uneven balance between the sexes.
Their whole ideal of "face" sucks too. But, then, that's just my opinion.
The one group of Japanese men who DO NOT beat their wives are the Sumo wrestlers. Isn't that odd? Odd, but true.
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